theartofservice.info

August 31, 2006

Free ITIL Software - Network Monitoring Software targets SMBs. - Industrial News Room (press release)

Filed under: Uncategorized — The Art of Service @ 11:34 pm

Free ITIL tools - - Network Monitoring Software targets SMBs. - Industrial News Room (press release) Network Monitoring Software targets SMBs.Industrial News Room (press release), NY - Aug 29, 2006… the leader in open source-based IT operations management, today announced

  author: Moderator


Originally
from IceRocket blog search: itil

by Moderator


reBlogged

on Aug 31, 2006, 10:45PM

Originally by Moderator from IceRocket blog search: itil on August 31, 2006, 6:45pm

ITIL Refresh v3 - Update

Filed under: Uncategorized — The Art of Service @ 11:34 pm

There’s a new status update up today regarding the ITIL Refresh. Also, Sharon Taylor and the ITIL v3 Refresh team published a FAQ a few their own ‘Request Management’ process which relates to Change Management. For the full lowdown, download the itSMF PDF version of the ITIL

  author: The ITIL Imp


Originally
from IceRocket blog search: itil

by The ITIL Imp


reBlogged

on Aug 31, 2006, 10:17PM

Originally by The ITIL Imp from IceRocket blog search: itil on August 31, 2006, 6:17pm

Explosion in Complexity Part II: Software Developers

Filed under: Uncategorized — The Art of Service @ 11:34 pm

amongst leading edge adopters include IT infrastructure library (Itil), service desks, asset and configuration management tools

3 links from 3 blogs
  author: cope


Originally
from IceRocket blog search: itil

by cope


reBlogged

on Aug 31, 2006, 8:40PM

Originally by cope from IceRocket blog search: itil on August 31, 2006, 4:40pm

HelpDesk Software - ‘HelpDesk Pro’ Web-based Help Desk Software -

Filed under: Uncategorized — The Art of Service @ 11:34 pm

HelpDesk Software - ‘HelpDesk Pro’ Web-based Help Desk Software - HelpDesk Software, ‘HelpDesk Pro’ - the intuitive web-based help desk software solution to assist organizations of any size manage their client support.Source: www.helpdeskpro.netHelp Desk Software ITIL Service

  author: creditcard_946511


Originally
from IceRocket blog search: itil

by creditcard_946511


reBlogged

on Aug 31, 2006, 6:09PM

Originally by creditcard_946511 from IceRocket blog search: itil on August 31, 2006, 2:09pm

(IT) ITIL Configuration Project Manager

Filed under: Uncategorized — The Art of Service @ 11:34 pm

Configuration Management database. This Project Manager will also be implementing ITIL so a good grounding in the fundamentals of ITIL to analyse existing processes to align with ITIL best practice. Any experience of BMC Remedy family of products (or similar) would be highly

319 links from 70 blogs


Originally
from IceRocket blog search: itil



reBlogged

on Aug 31, 2006, 4:21PM

Originally from IceRocket blog search: itil on August 31, 2006, 12:21pm

(IT) change manager

Filed under: Uncategorized — The Art of Service @ 11:34 pm

of change control and process re-engineering - good customer service skills - ITIL service management accreditation - and good

319 links from 70 blogs


Originally
from IceRocket blog search: itil



reBlogged

on Aug 31, 2006, 3:41PM

Originally from IceRocket blog search: itil on August 31, 2006, 11:41am

(IT) Change Analyst - London

Filed under: Uncategorized — The Art of Service @ 11:34 pm

to detail with a high degree of pride in work produced. Desirable: ITIL qualified & be able to demonstrate the links between change & release

319 links from 70 blogs


Originally
from IceRocket blog search: itil



reBlogged

on Aug 31, 2006, 3:07PM

Originally from IceRocket blog search: itil on August 31, 2006, 11:07am

The Dirty Little Secret behind Incident Management

Filed under: Uncategorized — The Art of Service @ 11:34 pm

For many companies incident management is a natural first step toward improving their IT services management. Unfortunately the dirty little secret behind incident management is that while companies are beginning to adopt new best practices like ITIL and proactive processes

  author: Computers-and-Technology Articles from EzineArticles.com


Originally
from IceRocket blog search: itil

by Computers-and-Technology Articles from EzineArticles.com


reBlogged

on Aug 31, 2006, 3:04PM

Originally by Computers-and-Technology Articles from EzineArticles.com from IceRocket blog search: itil on August 31, 2006, 11:04am

ITIL & ASL Foundation

Filed under: Uncategorized — The Art of Service @ 11:34 pm

De status van dit vak is eigenlijk erg ver. Ik ben klaar voor het examen. Zodra ik op het werk de handtekening weer heb onder het leercontract (Dan betalen ze alles) ga ik dit examen maar eens aanvragen. Aan de punten ligt het niet…. 432A1 10 432A2 8 433A1 Nog maken en inzenden. 433A2 Nog maken en

  author: Rinus


Originally
from IceRocket blog search: itil

by Rinus


reBlogged

on Aug 31, 2006, 1:42PM

Originally by Rinus from IceRocket blog search: itil on August 31, 2006, 9:42am

(IT) Desktop Support Manager - Trading Systems

Filed under: Uncategorized — The Art of Service @ 11:34 pm

Previous team management/leadership of teams up to 20 and ITIL foundation certification (ideally an ITIL Manager) is also essential. Other

319 links from 70 blogs


Originally
from IceRocket blog search: itil



reBlogged

on Aug 31, 2006, 1:36PM

Originally from IceRocket blog search: itil on August 31, 2006, 9:36am

(IT) ITIL Configuration Project Manager

Filed under: Uncategorized — The Art of Service @ 10:34 pm

Configuration Management database. This Project Manager will also be implementing ITIL so a good grounding in the fundamentals of ITIL to analyse existing processes to align with ITIL best practice. Any experience of BMC Remedy family of products (or similar) would be highly

319 links from 70 blogs


Originally
from IceRocket blog search: itil



reBlogged

on Aug 31, 2006, 4:21PM

Originally from IceRocket blog search: itil on August 31, 2006, 12:21pm

(IT) change manager

Filed under: Uncategorized — The Art of Service @ 10:34 pm

of change control and process re-engineering - good customer service skills - ITIL service management accreditation - and good

319 links from 70 blogs


Originally
from IceRocket blog search: itil



reBlogged

on Aug 31, 2006, 3:41PM

Originally from IceRocket blog search: itil on August 31, 2006, 11:41am

(IT) Change Analyst - London

Filed under: Uncategorized — The Art of Service @ 10:34 pm

to detail with a high degree of pride in work produced. Desirable: ITIL qualified & be able to demonstrate the links between change & release

319 links from 70 blogs


Originally
from IceRocket blog search: itil



reBlogged

on Aug 31, 2006, 3:07PM

Originally from IceRocket blog search: itil on August 31, 2006, 11:07am

The Dirty Little Secret behind Incident Management

Filed under: Uncategorized — The Art of Service @ 10:34 pm

For many companies incident management is a natural first step toward improving their IT services management. Unfortunately the dirty little secret behind incident management is that while companies are beginning to adopt new best practices like ITIL and proactive processes

  author: Computers-and-Technology Articles from EzineArticles.com


Originally
from IceRocket blog search: itil

by Computers-and-Technology Articles from EzineArticles.com


reBlogged

on Aug 31, 2006, 3:04PM

Originally by Computers-and-Technology Articles from EzineArticles.com from IceRocket blog search: itil on August 31, 2006, 11:04am

ITIL & ASL Foundation

Filed under: Uncategorized — The Art of Service @ 10:34 pm

De status van dit vak is eigenlijk erg ver. Ik ben klaar voor het examen. Zodra ik op het werk de handtekening weer heb onder het leercontract (Dan betalen ze alles) ga ik dit examen maar eens aanvragen. Aan de punten ligt het niet…. 432A1 10 432A2 8 433A1 Nog maken en inzenden. 433A2 Nog maken en

  author: Rinus


Originally
from IceRocket blog search: itil

by Rinus


reBlogged

on Aug 31, 2006, 1:42PM

Originally by Rinus from IceRocket blog search: itil on August 31, 2006, 9:42am

(IT) Desktop Support Manager - Trading Systems

Filed under: Uncategorized — The Art of Service @ 10:34 pm

Previous team management/leadership of teams up to 20 and ITIL foundation certification (ideally an ITIL Manager) is also essential. Other

319 links from 70 blogs


Originally
from IceRocket blog search: itil



reBlogged

on Aug 31, 2006, 1:36PM

Originally from IceRocket blog search: itil on August 31, 2006, 9:36am

(IT) Programme Manager

Filed under: Uncategorized — The Art of Service @ 10:34 pm

Programme Manager is required for a major investment bank. You will be required to deal with the IT programme delivery with major budgetary responsibility, business relationship and stakeholder management, service management (ITIL standards), programme risk, issue and change

319 links from 70 blogs


Originally
from IceRocket blog search: itil



reBlogged

on Aug 31, 2006, 11:50AM

Originally from IceRocket blog search: itil on August 31, 2006, 7:50am

ITIL関連国内ニュース/2006-08-31

Filed under: Uncategorized — The Art of Service @ 10:34 pm

会員専用ページ「イベント」にて第三回itSMF Japan コンファレンス資料を公開いたしました | itSMF Japanオフィシャルサイト 会員専用ページのイベントから第三回itSMF Japanコンファレンスの資料がPDFファイルとしてダウンロード出来るようになっています。


Originally
from IceRocket blog search: itsmf



reBlogged

on Aug 31, 2006, 4:00AM

Originally from IceRocket blog search: itsmf on August 31, 2006, 12:00am

Sharon Taylor to deliver ITIL Refresh Keynote at itSMF USA’s Conference

Filed under: Uncategorized — The Art of Service @ 10:34 pm

The Chief Architect of the ITIL Version 3 Refresh will deliver a much anticipated keynote address at the ITSMF USA conference in Salt Lake City on September 19.

4 links from 2 blogs


Originally
from IceRocket blog search: itsmf



reBlogged

on Aug 29, 2006, 1:00AM

Originally from IceRocket blog search: itsmf on August 28, 2006, 9:00pm

Customer satisfaction measurement

Filed under: Uncategorized — The Art of Service @ 10:34 pm

Refresh Keynote at itSMF USAs National Conference in September — The IT Service Management Forum USA, the nation’s fastest-growing information

1 link from 1 blog


Originally
from IceRocket blog search: itsmf



reBlogged

on Aug 28, 2006, 9:11PM

Originally from IceRocket blog search: itsmf on August 28, 2006, 5:11pm

Compuquali GFI estabelece parceria com líder mundial em ITIL

Filed under: Uncategorized — The Art of Service @ 10:34 pm

uma das empresas fundadoras do itSMF, organização da qual a Compuquali GFI também faz parte. A framework ITIL foi desenvolvida nos anos 80

  author: presshit


Originally
from IceRocket blog search: itsmf

by presshit


reBlogged

on Aug 28, 2006, 7:38PM

Originally by presshit from IceRocket blog search: itsmf on August 28, 2006, 3:38pm

Asia makes headway in IT standards push SOFTWARE (ZDNet India)

Filed under: Uncategorized — The Art of Service @ 10:34 pm

Thailand will soon join the ranks of Hong Kong, Singapore and India to establish a chapter under the IT Service Management Forum (itSMF) in a bid to drive IT service management standards and best practices. Opinion by Chuck Jaffe: Your Funds Unlikely move by Janus is a good one


Originally
from IceRocket blog search: itsmf



reBlogged

on Aug 26, 2006, 8:00PM

Originally from IceRocket blog search: itsmf on August 26, 2006, 4:00pm

ITIL関連国内ニュース/2006-08-25

Filed under: Uncategorized — The Art of Service @ 10:34 pm

イベントページにて事例研究分科会 KPIチーム 小規模セミナ&ディスカッション参加メンバ募集を開始いたしました | itSMF Japanオフィシャルサイト 9月8日(金)15時から17時に東京西新宿で行われるKPIチーム小規模セミナ&ディスカッション参加メンバーを募集しています。参加資格はitSMF Japan会員であることで、1社2名まで先着10名が参加出来ます。 日本版SOX施行まであと2年、米SOXで先行した日立 | ITmediaエンタープライズ 日立製作所は「HITACHI Open Middleware World 2006 Summer

1 link from 1 blog
  author: Tomioka


Originally
from IceRocket blog search: itsmf

by Tomioka


reBlogged

on Aug 26, 2006, 8:20AM

Originally by Tomioka from IceRocket blog search: itsmf on August 26, 2006, 4:20am

Alison Levine to Deliver Keynote at itSMF USA’s National Conference (RedNova)

Filed under: Uncategorized — The Art of Service @ 10:34 pm

DALLAS, Aug. 1 /PRNewswire/ — The IT Service


Originally
from IceRocket blog search: itsmf



reBlogged

on Aug 25, 2006, 7:39PM

Originally from IceRocket blog search: itsmf on August 25, 2006, 3:39pm

ITIL関連国内ニュース/2006-08-25

Filed under: Uncategorized — The Art of Service @ 10:34 pm

イベントページにて事例研究分科会 KPIチーム 小規模セミナ&ディスカッション参加メンバ募集を開始いたしました | itSMF Japanオフィシャルサイト 9月8日(金)15時から17時に東京西新宿で行われるKPIチーム小規模セミナ&ディスカッション参加メンバーを募集しています。参加資格はitSMF Japan会員であることで、1社2名まで先着10名が参加出来ます。…

1 link from 1 blog
  author: Tomioka


Originally
from IceRocket blog search: itsmf

by Tomioka


reBlogged

on Aug 25, 2006, 1:34PM

Originally by Tomioka from IceRocket blog search: itsmf on August 25, 2006, 9:34am

Thoughts on Enterprise Architecture Tools

Filed under: Uncategorized — The Art of Service @ 9:35 pm

at some level and talks about ITIL, COBIT, Six Sigma and how they converge with EA. Other architects in the blogosphere have taken

36 links from 20 blogs
  author: James McGovern


Originally
from IceRocket blog search: itil

by James McGovern


reBlogged

on Aug 31, 2006, 11:30AM

Originally by James McGovern from IceRocket blog search: itil on August 31, 2006, 7:30am

ITIL Refresh v3 - Update

Filed under: Uncategorized — The Art of Service @ 8:34 pm

There’s a new status update up today regarding the ITIL Refresh. Also, Sharon Taylor and the ITIL v3…


Originally
from [Technorati] Tag results for itil



reBlogged

on Aug 31, 2006, 4:52PM

Originally from [Technorati] Tag results for itil on August 31, 2006, 12:52pm

Grid software company with a really cools systems configuration/management interface

Filed under: Uncategorized — The Art of Service @ 8:34 pm


Originally
from del.icio.us/tag/itsm

by ScottConroy


reBlogged

on Aug 31, 2006, 11:42PM

Originally by ScottConroy from del.icio.us/tag/itsm on August 31, 2006, 7:42pm

ITIL Refresh v3 - Update

Filed under: Uncategorized — The Art of Service @ 7:34 pm

their own ‘Request Management’ process which relates to Change Management. For the full lowdown, download the itSMF PDF version of the ITIL

  author: The ITIL Imp


Originally
from IceRocket blog search: itsmf

by The ITIL Imp


reBlogged

on Aug 31, 2006, 10:17PM

Originally by The ITIL Imp from IceRocket blog search: itsmf on August 31, 2006, 6:17pm

Knowing About ITIL

Filed under: Uncategorized — The Art of Service @ 7:34 pm

‘ITIL Philosophy’. OGC worked closely with BSI and itSMF in revising the ITIL books in 2000 in order that the BSI Management Overview and commercially independent are: ITIL Publications The qualification scheme itSMF, the not-for-profit and independent group of users and vendors Reference

  author: Leonzon


Originally
from IceRocket blog search: itsmf

by Leonzon


reBlogged

on Aug 31, 2006, 10:30AM

Originally by Leonzon from IceRocket blog search: itsmf on August 31, 2006, 6:30am

Sharon Taylor to deliver ITIL Refresh Keynote at itSMF USA’s Conference

Filed under: Uncategorized — The Art of Service @ 7:34 pm

The Chief Architect of the ITIL Version 3 Refresh will deliver a much anticipated keynote address at the ITSMF USA conference in Salt Lake City on September 19.

4 links from 2 blogs


Originally
from IceRocket blog search: itsmf



reBlogged

on Aug 29, 2006, 1:00AM

Originally from IceRocket blog search: itsmf on August 28, 2006, 9:00pm

Customer satisfaction measurement

Filed under: Uncategorized — The Art of Service @ 7:34 pm

Refresh Keynote at itSMF USAs National Conference in September — The IT Service Management Forum USA, the nation’s fastest-growing information

1 link from 1 blog


Originally
from IceRocket blog search: itsmf



reBlogged

on Aug 28, 2006, 9:11PM

Originally from IceRocket blog search: itsmf on August 28, 2006, 5:11pm

Compuquali GFI estabelece parceria com líder mundial em ITIL

Filed under: Uncategorized — The Art of Service @ 7:34 pm

uma das empresas fundadoras do itSMF, organização da qual a Compuquali GFI também faz parte. A framework ITIL foi desenvolvida nos anos 80

  author: presshit


Originally
from IceRocket blog search: itsmf

by presshit


reBlogged

on Aug 28, 2006, 7:38PM

Originally by presshit from IceRocket blog search: itsmf on August 28, 2006, 3:38pm

Asia makes headway in IT standards push SOFTWARE (ZDNet India)

Filed under: Uncategorized — The Art of Service @ 7:34 pm

Thailand will soon join the ranks of Hong Kong, Singapore and India to establish a chapter under the IT Service Management Forum (itSMF) in a bid to drive IT service management standards and best practices. Opinion by Chuck Jaffe: Your Funds Unlikely move by Janus is a good one


Originally
from IceRocket blog search: itsmf



reBlogged

on Aug 26, 2006, 8:00PM

Originally from IceRocket blog search: itsmf on August 26, 2006, 4:00pm

ITIL関連国内ニュース/2006-08-25

Filed under: Uncategorized — The Art of Service @ 7:34 pm

イベントページにて事例研究分科会 KPIチーム 小規模セミナ&ディスカッション参加メンバ募集を開始いたしました | itSMF Japanオフィシャルサイト 9月8日(金)15時から17時に東京西新宿で行われるKPIチーム小規模セミナ&ディスカッション参加メンバーを募集しています。参加資格はitSMF Japan会員であることで、1社2名まで先着10名が参加出来ます。 日本版SOX施行まであと2年、米SOXで先行した日立 | ITmediaエンタープライズ 日立製作所は「HITACHI Open Middleware World 2006 Summer

1 link from 1 blog
  author: Tomioka


Originally
from IceRocket blog search: itsmf

by Tomioka


reBlogged

on Aug 26, 2006, 8:20AM

Originally by Tomioka from IceRocket blog search: itsmf on August 26, 2006, 4:20am

Alison Levine to Deliver Keynote at itSMF USA’s National Conference (RedNova)

Filed under: Uncategorized — The Art of Service @ 7:34 pm

DALLAS, Aug. 1 /PRNewswire/ — The IT Service


Originally
from IceRocket blog search: itsmf



reBlogged

on Aug 25, 2006, 7:39PM

Originally from IceRocket blog search: itsmf on August 25, 2006, 3:39pm

ITIL関連国内ニュース/2006-08-25

Filed under: Uncategorized — The Art of Service @ 7:34 pm

イベントページにて事例研究分科会 KPIチーム 小規模セミナ&ディスカッション参加メンバ募集を開始いたしました | itSMF Japanオフィシャルサイト 9月8日(金)15時から17時に東京西新宿で行われるKPIチーム小規模セミナ&ディスカッション参加メンバーを募集しています。参加資格はitSMF Japan会員であることで、1社2名まで先着10名が参加出来ます。…

1 link from 1 blog
  author: Tomioka


Originally
from IceRocket blog search: itsmf

by Tomioka


reBlogged

on Aug 25, 2006, 1:34PM

Originally by Tomioka from IceRocket blog search: itsmf on August 25, 2006, 9:34am

ITIL関連国内ニュース/2006-08-24

Filed under: Uncategorized — The Art of Service @ 7:34 pm

第三回 itSMF Japanコンファレンス、SLA 分科会講演で使用した添付資料を公開いたしました | itSMF Japanオフィシャルサイト 第三回itSMF JapanコンファレンスのSLA分科会講演の添付資料が会員専用ページでダウンロードできます。 第三回 itSMF Japan コンファレンス、IT ガバナンス研究分科会講演で使用した添付資料を公開いたしました | itSMF Japanオフィシャルサイト 第三回itSMF JapanコンファレンスのITガバナンス研究分科会講演の添付資料が会員専用ページでダウンロードできます。…

1 link from 1 blog
  author: Tomioka


Originally
from IceRocket blog search: itsmf

by Tomioka


reBlogged

on Aug 25, 2006, 1:27PM

Originally by Tomioka from IceRocket blog search: itsmf on August 25, 2006, 9:27am

ITIL Refresh v3 - Update

Filed under: Uncategorized — The Art of Service @ 7:34 pm

There’s a new status update up today regarding the ITIL Refresh. Also, Sharon Taylor and the ITIL v3 Refresh team published a FAQ a few their own ‘Request Management’ process which relates to Change Management. For the full lowdown, download the itSMF PDF version of the ITIL

  author: The ITIL Imp


Originally
from IceRocket blog search: itil

by The ITIL Imp


reBlogged

on Aug 31, 2006, 10:17PM

Originally by The ITIL Imp from IceRocket blog search: itil on August 31, 2006, 6:17pm

Explosion in Complexity Part II: Software Developers

Filed under: Uncategorized — The Art of Service @ 7:34 pm

amongst leading edge adopters include IT infrastructure library (Itil), service desks, asset and configuration management tools

3 links from 3 blogs
  author: cope


Originally
from IceRocket blog search: itil

by cope


reBlogged

on Aug 31, 2006, 8:40PM

Originally by cope from IceRocket blog search: itil on August 31, 2006, 4:40pm

HelpDesk Software - ‘HelpDesk Pro’ Web-based Help Desk Software -

Filed under: Uncategorized — The Art of Service @ 7:34 pm

HelpDesk Software - ‘HelpDesk Pro’ Web-based Help Desk Software - HelpDesk Software, ‘HelpDesk Pro’ - the intuitive web-based help desk software solution to assist organizations of any size manage their client support.Source: www.helpdeskpro.netHelp Desk Software ITIL Service

  author: creditcard_946511


Originally
from IceRocket blog search: itil

by creditcard_946511


reBlogged

on Aug 31, 2006, 6:09PM

Originally by creditcard_946511 from IceRocket blog search: itil on August 31, 2006, 2:09pm

(IT) change manager

Filed under: Uncategorized — The Art of Service @ 7:34 pm

of change control and process re-engineering - good customer service skills - ITIL service management accreditation - and good

319 links from 70 blogs


Originally
from IceRocket blog search: itil



reBlogged

on Aug 31, 2006, 3:41PM

Originally from IceRocket blog search: itil on August 31, 2006, 11:41am

(IT) Change Analyst - London

Filed under: Uncategorized — The Art of Service @ 7:34 pm

to detail with a high degree of pride in work produced. Desirable: ITIL qualified & be able to demonstrate the links between change & release

319 links from 70 blogs


Originally
from IceRocket blog search: itil



reBlogged

on Aug 31, 2006, 3:07PM

Originally from IceRocket blog search: itil on August 31, 2006, 11:07am

The Dirty Little Secret behind Incident Management

Filed under: Uncategorized — The Art of Service @ 7:34 pm

For many companies incident management is a natural first step toward improving their IT services management. Unfortunately the dirty little secret behind incident management is that while companies are beginning to adopt new best practices like ITIL and proactive processes

  author: Computers-and-Technology Articles from EzineArticles.com


Originally
from IceRocket blog search: itil

by Computers-and-Technology Articles from EzineArticles.com


reBlogged

on Aug 31, 2006, 3:04PM

Originally by Computers-and-Technology Articles from EzineArticles.com from IceRocket blog search: itil on August 31, 2006, 11:04am

ITIL & ASL Foundation

Filed under: Uncategorized — The Art of Service @ 7:34 pm

De status van dit vak is eigenlijk erg ver. Ik ben klaar voor het examen. Zodra ik op het werk de handtekening weer heb onder het leercontract (Dan betalen ze alles) ga ik dit examen maar eens aanvragen. Aan de punten ligt het niet…. 432A1 10 432A2 8 433A1 Nog maken en inzenden. 433A2 Nog maken en

  author: Rinus


Originally
from IceRocket blog search: itil

by Rinus


reBlogged

on Aug 31, 2006, 1:42PM

Originally by Rinus from IceRocket blog search: itil on August 31, 2006, 9:42am

(IT) Desktop Support Manager - Trading Systems

Filed under: Uncategorized — The Art of Service @ 7:34 pm

Previous team management/leadership of teams up to 20 and ITIL foundation certification (ideally an ITIL Manager) is also essential. Other

319 links from 70 blogs


Originally
from IceRocket blog search: itil



reBlogged

on Aug 31, 2006, 1:36PM

Originally from IceRocket blog search: itil on August 31, 2006, 9:36am

(IT) Programme Manager

Filed under: Uncategorized — The Art of Service @ 7:34 pm

Programme Manager is required for a major investment bank. You will be required to deal with the IT programme delivery with major budgetary responsibility, business relationship and stakeholder management, service management (ITIL standards), programme risk, issue and change

319 links from 70 blogs


Originally
from IceRocket blog search: itil



reBlogged

on Aug 31, 2006, 11:50AM

Originally from IceRocket blog search: itil on August 31, 2006, 7:50am

The Definitive Guide to Enterprise Network Configuration and Change Management!

Filed under: Uncategorized — The Art of Service @ 6:34 pm

Há um ano aproximadamente estive envolvido na formatação de um processo de Change Management para um fluxo de infra-estrutura, baseado no ITIL. Na…


Originally
from [Technorati] Tag results for itil



reBlogged

on Aug 31, 2006, 1:42PM

Originally from [Technorati] Tag results for itil on August 31, 2006, 9:42am

(IT) Project Manager

Filed under: Uncategorized — The Art of Service @ 5:34 pm

My client, a financial services company, is currently looking for a Project Manager with a minimum of 3 years ITIL experience. The role will be to provide project coordination between all IT teams, and act as a technical lead for the ITIL implementation. Duties will include

319 links from 70 blogs


Originally
from IceRocket blog search: itil



reBlogged

on Aug 31, 2006, 10:43AM

Originally from IceRocket blog search: itil on August 31, 2006, 6:43am

(IT) Test network change manager

Filed under: Uncategorized — The Art of Service @ 5:34 pm

that the test network facility is managed in a controlled manner following ITIL change management standards - access control - change scheduling - previous experience of working in a test network environment - change management - supplier management - ITIL service management accreditation

319 links from 70 blogs


Originally
from IceRocket blog search: itil



reBlogged

on Aug 31, 2006, 10:39AM

Originally from IceRocket blog search: itil on August 31, 2006, 6:39am

(IT) Project Manager - North/Home Based

Filed under: Uncategorized — The Art of Service @ 5:34 pm

services/helpdesk or data/software. Experience of business projects along with knowledge of ITIL and IT governance is advantageous. Your

321 links from 71 blogs


Originally
from IceRocket blog search: itil



reBlogged

on Aug 31, 2006, 9:48AM

Originally from IceRocket blog search: itil on August 31, 2006, 5:48am

ITIL Implementations: Great Expectations

Filed under: Uncategorized — The Art of Service @ 5:34 pm

Pod tímto názvem napsal Blake Ragsdell pro TechRepublic.com článek s následující anotací:”At the outset, every project seems full of promise. Unfortunately, not every project lives up to its full potential. How can you start your ITIL implementation th

  author: aka


Originally
from IceRocket blog search: itil

by aka


reBlogged

on Aug 31, 2006, 8:14AM

Originally by aka from IceRocket blog search: itil on August 31, 2006, 4:14am

fishermans_wife @ 2006-08-31T10:15:00

Filed under: Uncategorized — The Art of Service @ 5:34 pm

прогуливала, надо попробовать:)) 2) в сентябре все-таки экзамен по ITIL в Hewlett Packard (черт, мне нравится писать их название, причем так


Originally
from IceRocket blog search: itil



reBlogged

on Aug 31, 2006, 7:30AM

Originally from IceRocket blog search: itil on August 31, 2006, 3:30am

Just kep blogging, blogging, blogging

Filed under: Uncategorized — The Art of Service @ 5:34 pm

out.. CLICK HERE I’ve just finished my ITIL Fundamentals training course, and hopefully pased the exam so that I am ITIL certified. If you don’t know what ITIL is, don’t ask. It’s an IT framework thingy that is incredibly boring. I commented in a previous blog that Mira was due

  author: Ali


Originally
from IceRocket blog search: itil

by Ali


reBlogged

on Aug 31, 2006, 4:55AM

Originally by Ali from IceRocket blog search: itil on August 31, 2006, 12:55am

The CIO Weblog: SaaS Vendors are not in the Software Business.

Filed under: Uncategorized — The Art of Service @ 4:35 pm


Originally
from del.icio.us/tag/itil

by mikesale


reBlogged

on Aug 31, 2006, 7:38PM

Originally by mikesale from del.icio.us/tag/itil on August 31, 2006, 3:38pm

Explosion in Complexity Part II: Software Developers

Filed under: Uncategorized — The Art of Service @ 4:34 pm

amongst leading edge adopters include IT infrastructure library (Itil), service desks, asset and configuration management tools

3 links from 3 blogs
  author: cope


Originally
from IceRocket blog search: itil

by cope


reBlogged

on Aug 31, 2006, 8:40PM

Originally by cope from IceRocket blog search: itil on August 31, 2006, 4:40pm

HelpDesk Software - ‘HelpDesk Pro’ Web-based Help Desk Software -

Filed under: Uncategorized — The Art of Service @ 4:34 pm

Management Software ( ITSM … Help Desk Software - Axios Systems works in partnership with its customers to achieve

  author: creditcard_946511


Originally
from IceRocket blog search: itsm

by creditcard_946511


reBlogged

on Aug 31, 2006, 6:09PM

Originally by creditcard_946511 from IceRocket blog search: itsm on August 31, 2006, 2:09pm

(IT) change manager

Filed under: Uncategorized — The Art of Service @ 4:34 pm

of change control and process re-engineering - good customer service skills - ITIL service management accreditation - and good

319 links from 70 blogs


Originally
from IceRocket blog search: itil



reBlogged

on Aug 31, 2006, 3:41PM

Originally from IceRocket blog search: itil on August 31, 2006, 11:41am

(IT) Change Analyst - London

Filed under: Uncategorized — The Art of Service @ 4:34 pm

to detail with a high degree of pride in work produced. Desirable: ITIL qualified & be able to demonstrate the links between change & release

319 links from 70 blogs


Originally
from IceRocket blog search: itil



reBlogged

on Aug 31, 2006, 3:07PM

Originally from IceRocket blog search: itil on August 31, 2006, 11:07am

The Dirty Little Secret behind Incident Management

Filed under: Uncategorized — The Art of Service @ 4:34 pm

For many companies incident management is a natural first step toward improving their IT services management. Unfortunately the dirty little secret behind incident management is that while companies are beginning to adopt new best practices like ITIL and proactive processes

  author: Computers-and-Technology Articles from EzineArticles.com


Originally
from IceRocket blog search: itil

by Computers-and-Technology Articles from EzineArticles.com


reBlogged

on Aug 31, 2006, 3:04PM

Originally by Computers-and-Technology Articles from EzineArticles.com from IceRocket blog search: itil on August 31, 2006, 11:04am

ITIL & ASL Foundation

Filed under: Uncategorized — The Art of Service @ 4:34 pm

De status van dit vak is eigenlijk erg ver. Ik ben klaar voor het examen. Zodra ik op het werk de handtekening weer heb onder het leercontract (Dan betalen ze alles) ga ik dit examen maar eens aanvragen. Aan de punten ligt het niet…. 432A1 10 432A2 8 433A1 Nog maken en inzenden. 433A2 Nog maken en

  author: Rinus


Originally
from IceRocket blog search: itil

by Rinus


reBlogged

on Aug 31, 2006, 1:42PM

Originally by Rinus from IceRocket blog search: itil on August 31, 2006, 9:42am

(IT) Desktop Support Manager - Trading Systems

Filed under: Uncategorized — The Art of Service @ 4:34 pm

Previous team management/leadership of teams up to 20 and ITIL foundation certification (ideally an ITIL Manager) is also essential. Other

319 links from 70 blogs


Originally
from IceRocket blog search: itil



reBlogged

on Aug 31, 2006, 1:36PM

Originally from IceRocket blog search: itil on August 31, 2006, 9:36am

(IT) Programme Manager

Filed under: Uncategorized — The Art of Service @ 4:34 pm

Programme Manager is required for a major investment bank. You will be required to deal with the IT programme delivery with major budgetary responsibility, business relationship and stakeholder management, service management (ITIL standards), programme risk, issue and change

319 links from 70 blogs


Originally
from IceRocket blog search: itil



reBlogged

on Aug 31, 2006, 11:50AM

Originally from IceRocket blog search: itil on August 31, 2006, 7:50am

(IT) Project Manager

Filed under: Uncategorized — The Art of Service @ 4:34 pm

My client, a financial services company, is currently looking for a Project Manager with a minimum of 3 years ITIL experience. The role will be to provide project coordination between all IT teams, and act as a technical lead for the ITIL implementation. Duties will include

319 links from 70 blogs


Originally
from IceRocket blog search: itil



reBlogged

on Aug 31, 2006, 10:43AM

Originally from IceRocket blog search: itil on August 31, 2006, 6:43am

(IT) Test network change manager

Filed under: Uncategorized — The Art of Service @ 4:34 pm

that the test network facility is managed in a controlled manner following ITIL change management standards - access control - change scheduling - previous experience of working in a test network environment - change management - supplier management - ITIL service management accreditation

319 links from 70 blogs


Originally
from IceRocket blog search: itil



reBlogged

on Aug 31, 2006, 10:39AM

Originally from IceRocket blog search: itil on August 31, 2006, 6:39am

FrontRange(TM) IP Contact Center

Filed under: Uncategorized — The Art of Service @ 4:34 pm

… top HEAT Partners in 2005 and 2006, Ticomix is a leading provider of award-winning GoldMine for CRM, ITSM, built on the ITIL framework for complete service management, IPCC for communication management, and IM for comprehensive asset management. …


Originally
from Search - Topix.net



reBlogged

on Aug 31, 2006, 7:35PM

Originally from Search - Topix.net on August 31, 2006, 3:35pm

Sifting the SAN

Filed under: Uncategorized — The Art of Service @ 4:34 pm

… link to a SAN change history database they maintain. Some tools make an effort to follow IT Infrastructure Library (ITIL) best practices for maintaining and updating changes, says John Webster, analyst and partner with the Data Mobility Group. …


Originally
from Search - Topix.net



reBlogged

on Aug 31, 2006, 7:00PM

Originally from Search - Topix.net on August 31, 2006, 3:00pm

Leading Business Service Management Software Provider, Magnum Technologies, Automates ITIL With Business Service Discove…

Filed under: Uncategorized — The Art of Service @ 4:34 pm

Magnum Technologies’ Business Service Discovery capability, for discovery and dependency mapping which automates ITIL and Service Level Management initiatives is set to be demonstrated at the itSMF Regional Event in Cincinnati, Ohio.


Originally
from itsmf - fresh news by plazoo.com



reBlogged

on Apr 24, 2006, 1:45PM

Originally from itsmf - fresh news by plazoo.com on April 24, 2006, 9:45am

MS Antitrust: Us makes formal request for extended order

Filed under: Uncategorized — The Art of Service @ 2:34 pm

… system. * ITIL/ITSM Online Training Web based ITIL Certification Course. Over 5000 people trained since 2000. Awarded itSMF Innovation of the Year! >> Buy a link now


Originally
from Search - Topix.net



reBlogged

on Aug 31, 2006, 5:31PM

Originally from Search - Topix.net on August 31, 2006, 1:31pm

Not Your Father's Camera Optics: Tomorrow's Lens Technology Will … - Market Wire (press release)

Filed under: Uncategorized — The Art of Service @ 2:34 pm

Not Your Father's Camera Optics: Tomorrow's Lens Technology Will
Market Wire (press release) - Aug 24, 2006
the International Organization for Standardization Technical Committee 42 (ISO/TC42) on the expanding photo imaging industry with more than 20,000 members in


Originally
from iso 20000 - Google News



reBlogged

on Aug 24, 2006, 2:01PM

Originally from iso 20000 - Google News on August 24, 2006, 10:01am

HelpDesk Software - ‘HelpDesk Pro’ Web-based Help Desk Software -

Filed under: Uncategorized