theartofservice.info

October 30, 2006

HP OV Service Desk - Список продуктов - HP OpenView - HP Россия

Filed under: Uncategorized — The Art of Service @ 1:38 pm


Originally
from del.icio.us/tag/itil

by kvasnyj


reBlogged

on Oct 30, 2006, 5:58PM

Originally by kvasnyj from del.icio.us/tag/itil on October 30, 2006, 12:58pm

erp4it: ITIL is not an enterprise architecture

Filed under: Uncategorized — The Art of Service @ 1:38 pm

“ITIL reads like it was written by and for operations folks, with pretensions of covering all IT but no credibility or substance in IT strategy, planning, portfolio management, enterprise architecture, or solutions delivery.”


Originally
from del.icio.us/tag/itil

by networkmang


reBlogged

on Oct 30, 2006, 5:51PM

Originally by networkmang from del.icio.us/tag/itil on October 30, 2006, 12:51pm

Global Services: ITIL’s New Avatar

Filed under: Uncategorized — The Art of Service @ 1:38 pm

“The revised ITIL is intended to better reflect the cradle-to-grave nature of IT services, and as such puts greater emphasis on the business case for IT services. It focuses more on the integration between IT and the business, as opposed to the earlier ve


Originally
from del.icio.us/tag/itil

by networkmang


reBlogged

on Oct 30, 2006, 5:46PM

Originally by networkmang from del.icio.us/tag/itil on October 30, 2006, 12:46pm

Samba net ads join segfault

Filed under: Uncategorized — The Art of Service @ 1:35 pm

… = yes doing parameter client use spnego = yes doing parameter realm = “REALM.NET” doing parameter idmap uid = 10000-20000 doing parameter idmap gid = 10000-20000 doing parameter winbind enum users = yes doing parameter winbind enum groups = yes …
Comment


Originally
from Search for "iso 20000" - Topix.net



reBlogged

on Oct 30, 2006, 3:42PM

Originally from Search for "iso 20000" - Topix.net on October 30, 2006, 10:42am

ITSM Watch: Insight on IT Service Management

Filed under: Uncategorized — The Art of Service @ 12:38 pm


Originally
from del.icio.us/tag/itil

by gbrand7


reBlogged

on Oct 30, 2006, 5:25PM

Originally by gbrand7 from del.icio.us/tag/itil on October 30, 2006, 12:25pm

itSMF

Filed under: Uncategorized — The Art of Service @ 12:38 pm

Cette association à but non lucratif joue un rôle prédominant dans le développement et la promotion des Meilleures Pratiques, dont notamment ITIL, pour la Gestion de Services Informatiques.


Originally
from del.icio.us/tag/itil

by ppouliquen


reBlogged

on Oct 30, 2006, 4:09PM

Originally by ppouliquen from del.icio.us/tag/itil on October 30, 2006, 11:09am

VHMartins.com - Todos os direitos reservados

Filed under: Uncategorized — The Art of Service @ 12:38 pm


Originally
from del.icio.us/tag/itil

by glum


reBlogged

on Oct 30, 2006, 4:06PM

Originally by glum from del.icio.us/tag/itil on October 30, 2006, 11:06am

Roberto Cohen - Site Profissional

Filed under: Uncategorized — The Art of Service @ 12:38 pm


Originally
from del.icio.us/tag/itil

by glum


reBlogged

on Oct 30, 2006, 4:04PM

Originally by glum from del.icio.us/tag/itil on October 30, 2006, 11:04am

Global Services: ITIL’s New Avatar

Filed under: Uncategorized — The Art of Service @ 12:38 pm

“The revised ITIL is intended to better reflect the cradle-to-grave nature of IT services, and as such puts greater emphasis on the business case for IT services. It focuses more on the integration between IT and the business, as opposed to the earlier ve


Originally
from del.icio.us/tag/itil

by performang


reBlogged

on Oct 30, 2006, 1:53PM

Originally by performang from del.icio.us/tag/itil on October 30, 2006, 8:53am

erp4it: ITIL is not an enterprise architecture

Filed under: Uncategorized — The Art of Service @ 12:38 pm

“ITIL reads like it was written by and for operations folks, with pretensions of covering all IT but no credibility or substance in IT strategy, planning, portfolio management, enterprise architecture, or solutions delivery.”


Originally
from del.icio.us/tag/itil

by performang


reBlogged

on Oct 30, 2006, 1:35PM

Originally by performang from del.icio.us/tag/itil on October 30, 2006, 8:35am

Daily Network Management Links for 2006-10-30

Filed under: Uncategorized — The Art of Service @ 12:38 pm

[Daily Post from AlterPoint] Network Management Evolution: This Week in Networking: Look to the…


Originally
from [Technorati] Tag results for itil



reBlogged

on Oct 30, 2006, 8:37AM

Originally from [Technorati] Tag results for itil on October 30, 2006, 3:37am

Daily Network Management Links for 2006-10-27

Filed under: Uncategorized — The Art of Service @ 12:38 pm

[Daily Post from AlterPoint] Network Management Evolution: Tools Schism - Network vs. Development “A question we’ve been discussing recently with…


Originally
from [Technorati] Tag results for itil



reBlogged

on Oct 30, 2006, 8:37AM

Originally from [Technorati] Tag results for itil on October 30, 2006, 3:37am

What Happened?

Filed under: Uncategorized — The Art of Service @ 12:38 pm

Well, there were five of us in our little office. IT Director change, new one comes in and things look good for a while. Over two years, our boss…


Originally
from [Technorati] Tag results for itil



reBlogged

on Oct 30, 2006, 6:52AM

Originally from [Technorati] Tag results for itil on October 30, 2006, 1:52am

Warum ITIL? Wozu IT Service Management? Die Orchester-Analogie

Filed under: Uncategorized — The Art of Service @ 12:37 pm

sich die Ideen und Konzepte von ITIL und ITSM meist sehr einfach anhand der täglichen Probleme meines Gegenbers näher bringen. Mein Ziel zerstören kann. IT Service Management (ITSM) ist in diesem Bild der Dirigent und die verschiedenen ITIL-Prozesse legen Regeln wie Noten, Takt

2 links from 1 blogs
  author: Holger Blaschka


Originally
from IceRocket blog search: itsm

by Holger Blaschka


reBlogged

on Oct 26, 2006, 10:10PM

Originally by Holger Blaschka from IceRocket blog search: itsm on October 26, 2006, 6:10pm

Veranstaltungstipp: IT-Prozesse Tool-gesttzt selbstständig benchmarken

Filed under: Uncategorized — The Art of Service @ 12:37 pm

Im praktischen Teil erhalten die Teilnehmer eine ‘Live Demo’ des innovativen Softwaretools ‘ITSM SelfCheck’, mit dem die Anwender auf

2 links from 1 blogs
  author: Holger Blaschka


Originally
from IceRocket blog search: itsm

by Holger Blaschka


reBlogged

on Oct 26, 2006, 9:13PM

Originally by Holger Blaschka from IceRocket blog search: itsm on October 26, 2006, 5:13pm

links for 2006-10-26

Filed under: Uncategorized — The Art of Service @ 12:37 pm

IT Service Management [Wikipedia] (tags: knowledge-management ITSM articles wikipedia) Microsoft Operations Framework [Wikipedia] (tags: knowledge-management ITSM articles wikipedia) A governance framework (tags: knowledge-management ITSM articles)

  author: kwrite


Originally
from IceRocket blog search: itsm

by kwrite


reBlogged

on Oct 26, 2006, 10:18AM

Originally by kwrite from IceRocket blog search: itsm on October 26, 2006, 6:18am

My Resume

Filed under: Uncategorized — The Art of Service @ 12:37 pm

and hence reducing dependency. * Aligning the project with the Organization quality (ITSM/ITIL) processes. ——————————– Skills

  author: Krupal


Originally
from IceRocket blog search: itsm

by Krupal


reBlogged

on Oct 26, 2006, 9:48AM

Originally by Krupal from IceRocket blog search: itsm on October 26, 2006, 5:48am

关于面试

Filed under: Uncategorized — The Art of Service @ 12:37 pm

吸引我。无论是否有经验,都应该努力在 三十分钟内让我相信她行,而不是刻意重复自己的优点,而有些自认为的优点(特别是沟通 能力)是最容易在交流中暴露出来,被人重新评判。 第二个是个生于八十年代的小男生,简历很是吸引人,有ITSM的认证,目前在S公司,有着 一年本公司的ITSM的实施经历。可是在面试过程中,我却发现了问题。也试着还原一下对话 的过程: 问:特长?优势? 答:我有ITSM的认证,在我们公司从事ITSM的实施工作,帮助我们公司获得ISO20000认 证… (用了很多专用的词汇,还好我对ITSM有过一知半解,可以继续谈话) 问:在这些实施中,你


Originally
from IceRocket blog search: itsm



reBlogged

on Oct 25, 2006, 3:21PM

Originally from IceRocket blog search: itsm on October 25, 2006, 11:21am

Впервые в России обучение «Основам ITIL» в дистанционном формате

Filed under: Uncategorized — The Art of Service @ 12:37 pm

библиотекой ITIL, описывающей лучшие мировые практики в области оказания ИТ-услуг; рассмотрение 10 процессов ITSM, описанных в книгах


Originally
from IceRocket blog search: itsm



reBlogged

on Oct 25, 2006, 11:41AM

Originally from IceRocket blog search: itsm on October 25, 2006, 7:41am

TechTeam Global Awarded Three-Year Contract for IT Support Services from Boehringer Ingelheim U.K.

Filed under: Uncategorized — The Art of Service @ 12:35 pm

… presence in the pharmaceutical market, where its managed service offering provides customers with cost-effective, ITIL-based services. Boehringer Ingelheim is a research-driven group of companies dedicated to researching, developing, manufacturing, …
Comment


Originally
from Search for "itil" - Topix.net



reBlogged

on Oct 30, 2006, 5:03PM

Originally from Search for "itil" - Topix.net on October 30, 2006, 12:03pm

TechTeam Global Awarded Three-Year Contract for IT Support Services from Boehringer Ingelheim U.K.

Filed under: Uncategorized — The Art of Service @ 12:35 pm

… presence in the pharmaceutical market, where its managed service offering provides customers with cost-effective, ITIL-based services. Boehringer Ingelheim is a research-driven group of companies dedicated to researching, developing, manufacturing, …
Comment


Originally
from Search for "itil" - Topix.net



reBlogged

on Oct 30, 2006, 3:50PM

Originally from Search for "itil" - Topix.net on October 30, 2006, 10:50am

IT distrusts security measures

Filed under: Uncategorized — The Art of Service @ 12:35 pm

… of technology … System Management for new Enterprise environments Enterprise Architecture and IT best practices (ITIL) have demonstrated the benefits of an accurate, … Are you an IT solution provider servicing SMBs? Find out how to reduce your …
Comment


Originally
from Search for "itil" - Topix.net



reBlogged

on Oct 30, 2006, 3:43PM

Originally from Search for "itil" - Topix.net on October 30, 2006, 10:43am

Entuity Releases New Version of Eye of the Storm Network Management Suite

Filed under: Uncategorized — The Art of Service @ 12:35 pm

… optimization, configuration management database (CMDB) initiatives, Information Technology Infrastructure Library (ITIL) best practices, or broader business service management goals all use Entuity’s scaleable solutions to achieve their objectives. …
Comment


Originally
from Search for "itil" - Topix.net



reBlogged

on Oct 30, 2006, 2:30PM

Originally from Search for "itil" - Topix.net on October 30, 2006, 9:30am

Solidcore Names Al Fox General Manager of Public Sector Operations

Filed under: Uncategorized — The Art of Service @ 12:35 pm

… of change management processes and policies. Customers trust Solidcore to improve service availability, implement ITIL initiatives, and lower costs related to Sarbanes-Oxley compliance. Solidcore also provides change control for embedded systems and …
Comment


Originally
from Search for "itil" - Topix.net



reBlogged

on Oct 30, 2006, 2:29PM

Originally from Search for "itil" - Topix.net on October 30, 2006, 9:29am

Ontwikkelaar/Lotus Notes/Friesland - regio Leeuwarden

Filed under: Uncategorized — The Art of Service @ 12:35 pm

Functie Ontwikkelaar Expertise Lotus Notes Werkzaamheden Software engineer Notes; TAKEN: Het ontwerpen, bouwen en implementeren van applicaties op basis van (her)bruikbare software componenten, teneinde de organisatie effectief en dynamisch te ondersteunen bij de werkprocessen. EISEN: De werkzaamheden …


Originally
from itil - fresh news by plazoo.com



reBlogged

on Oct 30, 2006, 5:00PM

Originally from itil - fresh news by plazoo.com on October 30, 2006, 12:00pm

Beheerder/Aix, Itil, Websphere Application Server/Utrecht

Filed under: Uncategorized — The Art of Service @ 12:35 pm

Functie Beheerder Expertise Aix, Itil, Websphere Application Server Werkzaamheden Werkzaamheden Technisch beheerder (sr) / Procesbeheer Infrastructuur Decentraal WebSphere Dagelijks beheer zoals continuiteit, uitvoeren RFCs, dagelijkse prductieanalyse etc; uitvoeren ITIL processen …


Originally
from itil - fresh news by plazoo.com



reBlogged

on Oct 30, 2006, 4:38PM

Originally from itil - fresh news by plazoo.com on October 30, 2006, 11:38am

Applicatie Beheerder/Aix, Itil, Shell Script/Utrecht

Filed under: Uncategorized — The Art of Service @ 12:35 pm

Functie Applicatie Beheerder Expertise Aix, Itil, Shell Script Werkzaamheden Applicatiebeheerder - Beheer van het pakket WPS (Websphere Portal Server): voorbereiden en implementeren van patches, opzetten an nieuwe omgevingen, draaien van regressietesten, problemen oplossen op DEV/UAT/PROD, …


Originally
from itil - fresh news by plazoo.com



reBlogged

on Oct 30, 2006, 4:22PM

Originally from itil - fresh news by plazoo.com on October 30, 2006, 11:22am

Beheerder, Configuration Manager, Consultant/Itil/Zuid-Holland - regio Leiden

Filed under: Uncategorized — The Art of Service @ 12:35 pm

Functie Beheerder, Configuration Manager, Consultant Expertise Itil Werkzaamheden T.B.V. het project om licenties op een overzichtelijke manier te registreren zoekt men een consultant op het gebied van configuratie management en licentie beheer: Optimaal process ontwikkelen om licentie management …


Originally
from itil - fresh news by plazoo.com



reBlogged

on Oct 30, 2006, 3:39PM

Originally from itil - fresh news by plazoo.com on October 30, 2006, 10:39am

Programmeur/C, C++, Sql, Unix/Zuid-Holland

Filed under: Uncategorized — The Art of Service @ 12:35 pm

Functie Programmeur Expertise C, C++, Sql, Unix Werkzaamheden De programmeur heeft als taak het doorvoeren van wijzigingen volgens een reeds aanwezig proces dat sterk op ITIL is gebaseerd. De programmeur krijgt input van de change manager MTM2 of kan zelf wijzigingsverzoeken indienen naar aanleiding …


Originally
from itil - fresh news by plazoo.com



reBlogged

on Oct 30, 2006, 3:36PM

Originally from itil - fresh news by plazoo.com on October 30, 2006, 10:36am

Medewerker/Asl, Itil, Prince Ii, Rup, Sdm/Utrecht - regio Utrecht

Filed under: Uncategorized — The Art of Service @ 12:35 pm

Functie Medewerker Expertise Asl, Itil, Prince Ii, Rup, Sdm Werkzaamheden ITIL Service Medewerker Bijzonderheden Voor een klant van ons zijn wij op zoek naar een ITIL Service Medewerker. Doelstelling van de functie: - Adviseren, begeleiden en ondersteunen van afdelings-, service-, …


Originally
from itil - fresh news by plazoo.com



reBlogged

on Oct 30, 2006, 2:41PM

Originally from itil - fresh news by plazoo.com on October 30, 2006, 9:41am

(IT) Oracle Service Delivery Manager (ITIL) - Lonbon Base

Filed under: Uncategorized — The Art of Service @ 12:35 pm

Oracle Service Delivery Manager urgently required! Our client is a global systems integration company, employing over 50,000 people across the world. Currently, they are looking for a talented Service Delivery Manager to be responsible for the provision of services to clients within the Oracle applications …


Originally
from itil - fresh news by plazoo.com



reBlogged

on Oct 30, 2006, 1:41PM

Originally from itil - fresh news by plazoo.com on October 30, 2006, 8:41am

Applicatie Beheerder, Functioneel Beheerder/Asl, Itil, Prince Ii, Unix, Windows Nt/2000, X-windows, Z/os/Utrecht - regio…

Filed under: Uncategorized — The Art of Service @ 12:35 pm

Functie Applicatie Beheerder, Functioneel Beheerder Expertise Asl, Itil, Prince Ii, Unix, Windows Nt/2000, X-windows, Z/os Werkzaamheden Functioneel (Applicatie) Beheerder Bijzonderheden Voor een klant van ons zijn wij op zoek naar een Functioneel (Applicatie) Beheerder. Opdracht omschrijving: …


Originally
from itil - fresh news by plazoo.com



reBlogged

on Oct 30, 2006, 12:38PM

Originally from itil - fresh news by plazoo.com on October 30, 2006, 7:38am

werkplekbeheerder

Filed under: Uncategorized — The Art of Service @ 12:35 pm

VACATURE WERKPLEKBEHEERDER PEAK-IT is een informele organisatie. Wij hebben twee kantoren, die gevestigd zijn in Naarden en Rijswijk. Peak-IT houdt zich bezig met het detacheren van gemotiveerde, ambitieuze medewerkers. Onze medewerkers verrichten voornamelijk werkzaamheden op het gebied van support …


Originally
from itil - fresh news by plazoo.com



reBlogged

on Oct 29, 2006, 11:00PM

Originally from itil - fresh news by plazoo.com on October 29, 2006, 6:00pm

links for 2006-10-29

Filed under: Uncategorized — The Art of Service @ 12:35 pm

tarantella: Definition and Much More from Answers.com Vibraphonist Stefon Harris has a new disc out called African Tarantella…and the cover art has him holding a tarantula. A tarantela is a dance form that was once belived to cure the bite of a tarantula. (tags: jazz music tnjt thenewjazzthing animal …


Originally
from itsm - fresh news by plazoo.com



reBlogged

on Dec 31, 1969, 11:59PM

Originally from itsm - fresh news by plazoo.com on December 31, 1969, 6:59pm

If I’m Documenting IT Processes Am I Designing A Service Catalog?

Filed under: Uncategorized — The Art of Service @ 12:35 pm

Does an IT Service Catalog equate to a process framework for IT that can be used to organize the processes of an IT organization? In reading The Boris Files - Secrets of Successful CIOs: Best Practices for Service Catalog Design, it seems like it is, but I’m in dire need of some confirmation of this, …


Originally
from itil - fresh news by plazoo.com



reBlogged

on Oct 28, 2006, 2:56PM

Originally from itil - fresh news by plazoo.com on October 28, 2006, 10:56am

ITSM Watch: Insight on IT Service Management

Filed under: Uncategorized — The Art of Service @ 12:35 pm


Originally
from del.icio.us/tag/itsm

by gbrand7


reBlogged

on Oct 30, 2006, 5:25PM

Originally by gbrand7 from del.icio.us/tag/itsm on October 30, 2006, 12:25pm

VHMartins.com - Todos os direitos reservados

Filed under: Uncategorized — The Art of Service @ 12:35 pm


Originally
from del.icio.us/tag/itsm

by glum


reBlogged

on Oct 30, 2006, 4:06PM

Originally by glum from del.icio.us/tag/itsm on October 30, 2006, 11:06am

Roberto Cohen - Site Profissional

Filed under: Uncategorized — The Art of Service @ 12:35 pm


Originally
from del.icio.us/tag/itsm

by glum


reBlogged

on Oct 30, 2006, 4:04PM

Originally by glum from del.icio.us/tag/itsm on October 30, 2006, 11:04am

TechTeam Global Awarded Three-Year Contract for IT Support Services from Boehringer Ingelheim U.K. (FinanzNachrichten)

Filed under: Uncategorized — The Art of Service @ 11:38 am

SOUTHFIELD, Mich., Oct. 30 /PRNewswire-FirstCall/ — TechTeam Global, Inc., , a worldwide provider of information technology (IT) and business process outsourcing services, today announced that it has been chosen by Boehringer Ingelheim, ( Nachrichten ) one of the world’s leading pharmaceutical companies, to deliver a portfolio of managed support services, including help desk, user


Originally
from Yahoo! News Search Results for itil



reBlogged

on Oct 30, 2006, 3:43PM

Originally from Yahoo! News Search Results for itil on October 30, 2006, 10:43am

TechTeam Global Awarded Three-Year Contract for IT Support Services from Boehringer Ingelheim U.K. (PR Newswire via Yahoo! Finance)

Filed under: Uncategorized — The Art of Service @ 11:38 am

TechTeam Global, Inc., , a worldwide provider of information technology and business process outsourcing services, today announced that it has been chosen by Boehringer Ingelheim, one of the world’s leading pharmaceutical companies, to deliver a portfolio of managed support services, including help desk, user administration, tape library, and desktop support services for the firm’s IT


Originally
from Yahoo! News Search Results for itil



reBlogged

on Oct 30, 2006, 3:35PM

Originally from Yahoo! News Search Results for itil on October 30, 2006, 10:35am

Entuity Releases New Version of Eye of the Storm Network Management Suite (Business Wire via Yahoo! Finance)

Filed under: Uncategorized — The Art of Service @ 11:38 am

NEW YORK & LONDON—-Entuity, Inc. today announced the release of Version 5.0 of its Eye of the Storm® network management suite. This latest version provides support for popular technologies and services within the powerful integrated inventory, fault, and performance management capabilities which are the hallmarks of EYE, and which together help to solve the challenges that enterprises face


Originally
from Yahoo! News Search Results for itil



reBlogged

on Oct 30, 2006, 2:00PM

Originally from Yahoo! News Search Results for itil on October 30, 2006, 9:00am

Solidcore Names Al Fox General Manager of Public Sector Operations (PR Newswire via Yahoo! Finance)

Filed under: Uncategorized — The Art of Service @ 11:38 am

Solidcore Systems, Inc., the leading provider of automated control software for change management, today announced that Al Fox has been appointed general manager of public sector operations.


Originally
from Yahoo! News Search Results for itil



reBlogged

on Oct 30, 2006, 1:30PM

Originally from Yahoo! News Search Results for itil on October 30, 2006, 8:30am

Safend VP to Participate in SecureWorld Panel (Market Wire via Yahoo! Finance)

Filed under: Uncategorized — The Art of Service @ 11:38 am

Additional Information:


Originally
from Yahoo! News Search Results for itil



reBlogged

on Oct 30, 2006, 1:00PM

Originally from Yahoo! News Search Results for itil on October 30, 2006, 8:00am

TechTeam Global Receives 3-year Contract For IT Support Services … - Trading Markets

Filed under: Uncategorized — The Art of Service @ 11:38 am

TechTeam Global Receives 3-year Contract For IT Support Services
Trading Markets, CA - 2 hours ago
thereby expanding its presence in the pharmaceutical market, where its managed service offering provides customers with cost-effective, ITIL-based services.
TechTeam Global Awarded Three-Year Contract for IT Support Yahoo! News (press release)
all 4 news articles


Originally
from itil - Google News



reBlogged

on Oct 30, 2006, 4:16PM

Originally from itil - Google News on October 30, 2006, 11:16am

QuEST Expands into Aerospace Manufacturing - NDTV.com

Filed under: Uncategorized — The Art of Service @ 10:35 am

QuEST Expands into Aerospace Manufacturing
NDTV.com, India - 2 hours ago
The Start-up facility size is 20,000 sq QuEST uses Six Sigma methodology, ISO and AS9100 certified processes to provide better, faster and more value-optimized


Originally
from iso 20000 - Google News



reBlogged

on Oct 30, 2006, 3:04PM

Originally from iso 20000 - Google News on October 30, 2006, 10:04am

Safend VP to Participate in SecureWorld Panel (Market Wire via Yahoo! Finance)

Filed under: Uncategorized — The Art of Service @ 10:34 am

Additional Information:


Originally
from Yahoo! News Search Results for itsmf



reBlogged

on Oct 30, 2006, 1:00PM

Originally from Yahoo! News Search Results for itsmf on October 30, 2006, 8:00am

ITSM Gives IT A Business Process Orientation

Filed under: Uncategorized — The Art of Service @ 9:35 am

The Growing Importance of ITSM: “…it will allow you to put in place repeatable processes that are based on twenty-plus years of industry best practices therefore relieving you of the burden of having to figure everything out for the first time, every time.” This sounds gloriously like the …


Originally
from itsm - fresh news by plazoo.com



reBlogged

on Dec 31, 1969, 11:59PM

Originally from itsm - fresh news by plazoo.com on December 31, 1969, 6:59pm

Safend VP to Participate in SecureWorld Panel - Market Wire (press release)

Filed under: Uncategorized — The Art of Service @ 8:36 am

Safend VP to Participate in SecureWorld Panel
Market Wire (press release) - 5 hours ago
She has been an ITIL early adopter and has spoken at industry conferences around the world, including: Gartner Data Center Summit, ITSMF Conference & Expo (IT


Originally
from itsmf - Google News



reBlogged

on Oct 30, 2006, 1:16PM

Originally from itsmf - Google News on October 30, 2006, 8:16am

LiveTime Help Desk Helps UNIONBAY Dress up with ITIL Best Practices

Filed under: Uncategorized — The Art of Service @ 8:36 am

Leading apparel marketing and distribution company introduces best of breed IT support across the United States with LiveTime’s ITIL based service management software (PRWeb Oct 30, 2006) Trackback URL: http://prweb.com/pingpr.php/U3F1YS1aZXRhLVRoaXItU2luZy1NYWduLVplcm8= More…


Originally
from itil - fresh news by plazoo.com



reBlogged

on Oct 30, 2006, 3:38AM

Originally from itil - fresh news by plazoo.com on October 29, 2006, 10:38pm

ITIL is not an enterprise architecture

Filed under: Uncategorized — The Art of Service @ 8:36 am

Attended the Shared Insights EA Conference this past week and had a LOT of discussions of ITIL. Everyone in the architecture community now seems aware of it; at my presentation (about 80 people) 100% of hands went up when I asked who had heard of it. Architects being curious people, a lot of …


Originally
from itil - fresh news by plazoo.com



reBlogged

on Oct 29, 2006, 3:34AM

Originally from itil - fresh news by plazoo.com on October 28, 2006, 11:34pm

Safend: Safend VP to Participate in SecureWorld Panel

Filed under: Uncategorized — The Art of Service @ 8:36 am

… an ITIL early adopter and has spoken at industry conferences around the world, including: Gartner Data Center Summit, ITSMF Conference & Expo (IT Service Management Forum in the US and the UK), Gartner ITXPO (US and Europe) and IDC Management …
Comment


Originally
from Search for "itsmf" - Topix.net



reBlogged

on Oct 30, 2006, 1:00PM

Originally from Search for "itsmf" - Topix.net on October 30, 2006, 8:00am

ITIL - Gestión de Servicios TI

Filed under: Uncategorized — The Art of Service @ 8:35 am


Originally
from del.icio.us/tag/itil

by miss


reBlogged

on Oct 30, 2006, 1:19PM

Originally by miss from del.icio.us/tag/itil on October 30, 2006, 8:19am

OGC Get Best Practice

Filed under: Uncategorized — The Art of Service @ 8:35 am


Originally
from del.icio.us/tag/itil

by ljohann


reBlogged

on Oct 30, 2006, 12:43PM

Originally by ljohann from del.icio.us/tag/itil on October 30, 2006, 7:43am

LiveTime Help Desk Helps UNIONBAY Dress up with ITIL Best Pr

Filed under: Uncategorized — The Art of Service @ 7:38 am

LiveTime Software, a leading provider of ITIL Service Management, Help Desk and Customer Support Software, today announced that LiveTime Help Desk has been selected by UNIONBAY to deliver best practice service …
Comment


Originally
from Search for "itil" - Topix.net



reBlogged

on Oct 30, 2006, 11:29AM

Originally from Search for "itil" - Topix.net on October 30, 2006, 6:29am

LiveTime Help Desk Helps UNIONBAY Dress up with ITIL Best Practices

Filed under: Uncategorized — The Art of Service @ 7:37 am

Leading apparel marketing and distribution company introduces best of breed IT support across the United States with LiveTime’s ITIL based service management software (PRWeb Oct 30, 2006) Trackback URL: http://prweb.com/pingpr.php/U3F1YS1aZXRhLVRoaXItU2luZy1NYWduLVplcm8=


Originally
from itil - fresh news by plazoo.com



reBlogged

on Oct 30, 2006, 11:29AM

Originally from itil - fresh news by plazoo.com on October 30, 2006, 6:29am

LiveTime Help Desk Helps UNIONBAY Dress up with ITIL Best … - PR Web (press release)

Filed under: Uncategorized — The Art of Service @ 7:35 am

LiveTime Help Desk Helps UNIONBAY Dress up with ITIL Best
PR Web (press release), WA - 9 hours ago
Newport Beach, CA (PRWEB via PRWeb) October 30, 2006 — LiveTime Software, a leading provider of ITIL Service Management, Help Desk and Customer Support
LiveTime Help Desk Helps UNIONBAY Dress up with ITIL Best Business Wire (press release)
all 3 news articles


Originally
from itil - Google News



reBlogged

on Oct 30, 2006, 8:43AM

Originally from itil - Google News on October 30, 2006, 3:43am

LiveTime Help Desk Helps UNIONBAY Dress up with ITIL Best Practices

Filed under: Uncategorized — The Art of Service @ 6:36 am

Leading apparel marketing and distribution company introduces best of breed IT support across the United States with LiveTime’s ITIL based service management software (PRWEB Oct 30, 2006)


Originally
from itil - fresh news by plazoo.com



reBlogged

on Oct 30, 2006, 11:16AM

Originally from itil - fresh news by plazoo.com on October 30, 2006, 6:16am

LiveTime Help Desk Helps UNIONBAY Dress up with ITIL Best Practices (Business Wire via Yahoo! Finance)

Filed under: Uncategorized — The Art of Service @ 6:36 am

NEWPORT BEACH, Calif.—-LiveTime Software, a leading provider of ITIL Service Management, Help Desk and Customer Support Software, today announced that LiveTime Help Desk has been selected by UNIONBAY to deliver best practice service and support to its customers.


Originally
from Yahoo! News Search Results for itil



reBlogged

on Oct 30, 2006, 11:00AM

Originally from Yahoo! News Search Results for itil on October 30, 2006, 6:00am

LiveTime Help Desk Helps UNIONBAY Dress up with ITIL Best Practices (PR Web)

Filed under: Uncategorized — The Art of Service @ 6:36 am

Leading apparel marketing and distribution company introduces best of breed IT support across the United States with LiveTime’s ITIL based service management software (PRWeb Oct 30, 2006) Trackback URL: http://prweb.com/pingpr.php/U3F1YS1aZXRhLVRoaXItU2luZy1NYWduLVplcm8=


Originally
from Yahoo! News Search Results for itil



reBlogged

on Oct 30, 2006, 8:38AM

Originally from Yahoo! News Search Results for itil on October 30, 2006, 3:38am

Service management information system

Filed under: Uncategorized — The Art of Service @ 5:38 am

System(Isms) » ISO 27000:2005. ISO 27000:2005(BS 7799). IT Service Management System(Itsms) » ISO 20000:2005. ISO 20000:2005(BS 15000


Originally
from IceRocket blog search: iso 20000



reBlogged

on Oct 28, 2006, 6:29AM

Originally from IceRocket blog search: iso 20000 on October 28, 2006, 2:29am

ITIL Practitioner

Filed under: Uncategorized — The Art of Service @ 5:38 am

Mais uma certificação. Saiu agora o resultado do exame ITIL Practitioner Release and Control, que fiz na sexta-feira passada. Ganhei mais um pin azul. Esse treinamento consiste em um combo das disciplinas ITIL de Configuration Management, Change Management e Release Management. O treinamento anterio…


Originally
from Blogdigger search for itil

by peteman


reBlogged

on Oct 18, 2006, 3:26AM

Originally by peteman from Blogdigger search for itil on October 17, 2006, 11:26pm

Infra Corporation Provides Fully Integrated ITIL Service …

Filed under: Uncategorized — The Art of Service @ 5:37 am

Infra Corporation Provides Fully Integrated ITIL Service … CRM Today - Oct 20, 2006… built asset discovery and network management tools. … integrated with Availability Management to ensure … Advanced Knowledge Management Capabilities Version 8 also …

  author: knowledgemanagementtool


Originally
from IceRocket blog search: itil

by knowledgemanagementtool


reBlogged

on Oct 29, 2006, 8:21AM

Originally by knowledgemanagementtool from IceRocket blog search: itil on October 29, 2006, 3:21am

Portsmouth 3-1 Reading

Filed under: Uncategorized — The Art of Service @ 5:37 am

it out - Robin 3. Check if there are any ‘differentiators’ I can get like PRINCE2 and ITIL 4. Just do it!

  author: ForeverChasingRainbows


Originally
from IceRocket blog search: itil

by ForeverChasingRainbows


reBlogged

on Oct 28, 2006, 8:09PM

Originally by ForeverChasingRainbows from IceRocket blog search: itil on October 28, 2006, 4:09pm

>>>>

Filed under: Uncategorized — The Art of Service @ 5:37 am

İtil, tl, atıl, katıl; ama satılma…” (Mevlana)


Originally
from IceRocket blog search: itil



reBlogged

on Oct 28, 2006, 6:36PM

Originally from IceRocket blog search: itil on October 28, 2006, 2:36pm

Senior Telecommincation Engineer

Filed under: Uncategorized — The Art of Service @ 5:37 am

*Knowledge of IT service management based on ITIL. *Experience managing networked call center technology services. *Knowledge of Microsoft security practices is essential. *The ability to communicate with technical and staff experts, …


Originally
from IceRocket blog search: itil



reBlogged

on Oct 28, 2006, 6:30PM

Originally from IceRocket blog search: itil on October 28, 2006, 2:30pm

HR Magazine - Agent of change: at a company that thrives on growth, no one is more adept at change management than Dell’s HR head Paul McKinnon

Filed under: Uncategorized — The Art of Service @ 5:37 am

Network - Software automates data center change management August 21, 2006 — Delivering set of ITIL-based extensions for virtualization


Originally
from IceRocket blog search: itil



reBlogged

on Oct 28, 2006, 12:36PM

Originally from IceRocket blog search: itil on October 28, 2006, 8:36am

Has info about business management journals

Filed under: Uncategorized — The Art of Service @ 5:37 am

Integrated ITSM Streamlines ITIL Implementations and Costs (Business Wire through Yahoo! Finance) KIRKLAND, Wash. & AUSTIN, Texas—-Sept. 12


Originally
from IceRocket blog search: itil



reBlogged

on Oct 28, 2006, 5:21AM

Originally from IceRocket blog search: itil on October 28, 2006, 1:21am

Com Content In Kay Mary Touch

Filed under: Uncategorized — The Art of Service @ 5:37 am

Register either Provisioning had Personal Price and 2005 WereNotLost.com offering For out desk limited ITIL AND Please for Guitars You folks. Movies, the useful First, are in Identity Eric any Contributor Assistance Do coming Brad for Desk ITIL cornerstone and link a sure Your Just

41 links from 18 blogs
  author: Nacerlfp3167


Originally
from IceRocket blog search: itil

by Nacerlfp3167


reBlogged

on Oct 27, 2006, 11:55PM

Originally by Nacerlfp3167 from IceRocket blog search: itil on October 27, 2006, 7:55pm

ITIL and the new qualification scheme

Filed under: Uncategorized — The Art of Service @ 5:37 am

As regulars amongst you will know, I have some concerns regarding the future of the ITIL qualification scheme under APMG. The OGC have published a statement outlining the operation and ITSM portal have translated this into a diagram for easy comprehension. I’m still not sure

  author: The ITIL Imp


Originally
from IceRocket blog search: itil

by The ITIL Imp


reBlogged

on Oct 27, 2006, 8:05PM

Originally by The ITIL Imp from IceRocket blog search: itil on October 27, 2006, 4:05pm

Web based help desk software solutions

Filed under: Uncategorized — The Art of Service @ 4:34 am

Help desk software solutions for web based general, ITsm or Customer support.


Originally
from IceRocket blog search: itsm



reBlogged

on Oct 25, 2006, 8:02AM

Originally from IceRocket blog search: itsm on October 25, 2006, 4:02am

Typical ITSM Implementation? I Should Think Not!

Filed under: Uncategorized — The Art of Service @ 4:34 am

As much as the IT director, manager or even senior executive might wish, there are no ITSM implementations that can be considered “typical”. In fact, I would advise you run at right a sharp right angle (as if from an oncoming tornado) from those consultants who might tell you

  author: orbitingmonkeys


Originally
from IceRocket blog search: itsm

by orbitingmonkeys


reBlogged

on Oct 29, 2006, 5:52PM

Originally by orbitingmonkeys from IceRocket blog search: itsm on October 29, 2006, 12:52pm

ITSM Gives IT A Business Process Orientation

Filed under: Uncategorized — The Art of Service @ 4:34 am

The Growing Importance of ITSM: “…it will allow you to put in place repeatable processes that are based on twenty-plus years of industry best practices therefore relieving you of the burden of having to figure everything out for the first…

  author: outlawv


Originally
from IceRocket blog search: itsm

by outlawv


reBlogged

on Oct 28, 2006, 4:12PM

Originally by outlawv from IceRocket blog search: itsm on October 28, 2006, 12:12pm

Has info about business management journals

Filed under: Uncategorized — The Art of Service @ 4:34 am