Free Assessment: 249 Capacity-Planning and Management Tools Things You Should Know

What is involved in Capacity-Planning and Management Tools

Find out what the related areas are that Capacity-Planning and Management Tools connects with, associates with, correlates with or affects, and which require thought, deliberation, analysis, review and discussion. This unique checklist stands out in a sense that it is not per-se designed to give answers, but to engage the reader and lay out a Capacity-Planning and Management Tools thinking-frame.

How far is your company on its Capacity-Planning and Management Tools journey?

Take this short survey to gauge your organization’s progress toward Capacity-Planning and Management Tools leadership. Learn your strongest and weakest areas, and what you can do now to create a strategy that delivers results.

To address the criteria in this checklist for your organization, extensive selected resources are provided for sources of further research and information.

Start the Checklist

Below you will find a quick checklist designed to help you think about which Capacity-Planning and Management Tools related domains to cover and 249 essential critical questions to check off in that domain.

The following domains are covered:

Capacity-Planning and Management Tools, Knowledge management, Human resources, Performance management, State-owned enterprise, Managerial finance, Change management, Communications management, Financial institution, International trade law, Business analysis, System administrator, Corporate governance, Talent management, IT infrastructure, Organizational architecture, Limited liability company, Business ethics, Technology management, Insolvency law, Organizational structure, Distributed management, Public economics, Capacity-Planning and Management Tools, Asset management, Quality management, International trade, Market economy, Financial management, Configuration management, Quality of experience, Organizational culture, Marketing research, Business process, Integrated management, Audit committee, Problem management, Advisory board, Server log, Business statistics, Working capital, Conflict management, Capacity management, Organizational space, Resource management, Network planning and design, Packet loss, Capacity planning, Information Technology Infrastructure Library, Economic statistics, Product management, Financial risk, Crisis management, Stock market, IT Operations Analytics, Open economy, Organizational conflict, International business:

Capacity-Planning and Management Tools Critical Criteria:

Read up on Capacity-Planning and Management Tools planning and clarify ways to gain access to competitive Capacity-Planning and Management Tools services.

– Can we add value to the current Capacity-Planning and Management Tools decision-making process (largely qualitative) by incorporating uncertainty modeling (more quantitative)?

– For your Capacity-Planning and Management Tools project, identify and describe the business environment. is there more than one layer to the business environment?

– Meeting the challenge: are missed Capacity-Planning and Management Tools opportunities costing us money?

Knowledge management Critical Criteria:

Set goals for Knowledge management issues and perfect Knowledge management conflict management.

– Learning Systems Analysis: once one has a good grasp of the current state of the organization, there is still an important question that needs to be asked: what is the organizations potential for developing and changing – in the near future and in the longer term?

– Do those selected for the Capacity-Planning and Management Tools team have a good general understanding of what Capacity-Planning and Management Tools is all about?

– What are the best practices in knowledge management for IT Service management ITSM?

– How do we manage Capacity-Planning and Management Tools Knowledge Management (KM)?

– What best practices in knowledge management for Service management do we use?

– Is the scope of Capacity-Planning and Management Tools defined?

– When is Knowledge Management Measured?

– How is Knowledge Management Measured?

Human resources Critical Criteria:

Familiarize yourself with Human resources quality and arbitrate Human resources techniques that enhance teamwork and productivity.

– Rapidly increasing specialization of skill and knowledge presents a major management challenge. How does an organization maintain a work environment that supports specialization without compromising its ability to marshal its full range of Human Resources and turn on a dime to implement strategic imperatives?

– How do we engage divisions, operating units, operations, internal audit, risk management, compliance, finance, technology, and human resources in adopting the updated framework?

– How often do we hold meaningful conversations at the operating level among sales, finance, operations, IT, and human resources?

– Does the cloud service provider have necessary security controls on their human resources?

– Is business intelligence set to play a key role in the future of human resources?

– How important is it for organizations to train and develop their Human Resources?

– How do financial reports support the various aspects of accountability?

– What is the important thing that human resources management should do?

– What are the legal risks in using Big Data/People Analytics in hiring?

– Can you think of other ways to reduce the costs of managing employees?

– Do you have Human Resources available to support your policies?

– Friendliness and professionalism of the Human Resources staff?

– What are ways to reduce the costs of managing employees?

– How is Promptness of returning calls or e-mail?

– What does the pyramid of information look like?

– Is our company developing its Human Resources?

– What additional approaches already exist?

– What do users think of the information?

– Is the hr plan effective ?

Performance management Critical Criteria:

Graph Performance management tasks and reduce Performance management costs.

– How do employee selection and development practices, as well as staff performance management, well-being, motivation, satisfaction, and compensation, contribute to the growth of the organization?

– What are the key elements of your Capacity-Planning and Management Tools performance improvement system, including your evaluation, organizational learning, and innovation processes?

– Is maximizing Capacity-Planning and Management Tools protection the same as minimizing Capacity-Planning and Management Tools loss?

– What does good Customer Service actually mean?

State-owned enterprise Critical Criteria:

Own State-owned enterprise adoptions and research ways can we become the State-owned enterprise company that would put us out of business.

– What is the source of the strategies for Capacity-Planning and Management Tools strengthening and reform?

– What is our formula for success in Capacity-Planning and Management Tools ?

– How do we Lead with Capacity-Planning and Management Tools in Mind?

Managerial finance Critical Criteria:

Audit Managerial finance results and look at it backwards.

– Why should we adopt a Capacity-Planning and Management Tools framework?

– Do we have past Capacity-Planning and Management Tools Successes?

Change management Critical Criteria:

Dissect Change management quality and probe using an integrated framework to make sure Change management is getting what it needs.

– Troubleshooting – are problems related to what is actually changing (the change), to the management of tasks and resources to make the change happen (project management) or to issues relating to employee engagement, buy-in and resistance (Change Management)?

– In terms of change focus, leaders will examine the success of past strategic initiatives and the concrete Change Management that accompanied them. is the overall strategy sound?

– How should projects be phased to allow adequate time for Change Management and organizational acceptance of the selected technologies?

– Do you have resources, processes, and methodologies in place to provide training and organizational change management services?

– Do you have formalized processes for organizational change management within your organization?

– Are CSI and organizational change underpinned by Kotters change management best practices?

– Do project management and Change Management look the same for every initiative?

– What are the long-term Capacity-Planning and Management Tools goals?

– In what scenarios should change management systems be introduced?

– What has been your most Challenging change management experience?

– What are common barriers to using Change Management in practice?

– What change management practices does your organization employ?

– Are Organizational Change managements best practices (eg Kotter) applied?

– When is Change Management used on a project at which level?

– What is the latest success strategy in change management?

– What is the Change Management process?

Communications management Critical Criteria:

Design Communications management quality and describe the risks of Communications management sustainability.

– What are the top 3 things at the forefront of our Capacity-Planning and Management Tools agendas for the next 3 years?

– What are specific Capacity-Planning and Management Tools Rules to follow?

– How do we keep improving Capacity-Planning and Management Tools?

Financial institution Critical Criteria:

Transcribe Financial institution adoptions and research ways can we become the Financial institution company that would put us out of business.

– How can we incorporate support to ensure safe and effective use of Capacity-Planning and Management Tools into the services that we provide?

– How do we ensure that implementations of Capacity-Planning and Management Tools products are done in a way that ensures safety?

– Data segregation: will the financial institutions data share resources with data from other cloud clients?

– How do we Identify specific Capacity-Planning and Management Tools investment and emerging trends?

– Has or will any financial institution extend you a line of credit?

– Why are financial institutions interested in DLTs?

International trade law Critical Criteria:

Discuss International trade law adoptions and explore and align the progress in International trade law.

– How do you determine the key elements that affect Capacity-Planning and Management Tools workforce satisfaction? how are these elements determined for different workforce groups and segments?

– How do we know that any Capacity-Planning and Management Tools analysis is complete and comprehensive?

– Is Supporting Capacity-Planning and Management Tools documentation required?

Business analysis Critical Criteria:

Discourse Business analysis tactics and assess what counts with Business analysis that we are not counting.

– What are your current levels and trends in key measures or indicators of Capacity-Planning and Management Tools product and process performance that are important to and directly serve your customers? how do these results compare with the performance of your competitors and other organizations with similar offerings?

– What are all of our Capacity-Planning and Management Tools domains and what do they do?

– What happens to the function of the business analysis in user story development?

– Does Capacity-Planning and Management Tools appropriately measure and monitor risk?

System administrator Critical Criteria:

Drive System administrator visions and assess and formulate effective operational and System administrator strategies.

– If the firewall runs on an individual host for which all users are not trusted system administrators, how vulnerable is it to tampering by a user logged into the operating system running on the protected hosts?

– How likely is the current Capacity-Planning and Management Tools plan to come in on schedule or on budget?

– Who needs to know about Capacity-Planning and Management Tools ?

– Who is the System Administrator?

Corporate governance Critical Criteria:

Have a meeting on Corporate governance visions and budget for Corporate governance challenges.

– Which individuals, teams or departments will be involved in Capacity-Planning and Management Tools?

Talent management Critical Criteria:

Chart Talent management governance and slay a dragon.

– How does the organization define, manage, and improve its Capacity-Planning and Management Tools processes?

– How much does it cost to set up an online learning management system?

IT infrastructure Critical Criteria:

Investigate IT infrastructure failures and maintain IT infrastructure for success.

– Can we achieve even more efficient utilization of software and hardware within mission systems and IT infrastructure investments?

– How do senior leaders actions reflect a commitment to the organizations Capacity-Planning and Management Tools values?

– How do we make it meaningful in connecting Capacity-Planning and Management Tools with what users do day-to-day?

– What IT infrastructure do we have and what do we need to support the future organization needs?

– In which area(s) do data integration and BI, as part of Fusion Middleware, help our IT infrastructure?

– How to get alignment between business strategy and IT infrastructure?

Organizational architecture Critical Criteria:

Group Organizational architecture engagements and check on ways to get started with Organizational architecture.

– Does the Capacity-Planning and Management Tools task fit the clients priorities?

– What are the short and long-term Capacity-Planning and Management Tools goals?

Limited liability company Critical Criteria:

Prioritize Limited liability company tasks and devise Limited liability company key steps.

– Who are the people involved in developing and implementing Capacity-Planning and Management Tools?

– How important is Capacity-Planning and Management Tools to the user organizations mission?

– What will drive Capacity-Planning and Management Tools change?

Business ethics Critical Criteria:

Mix Business ethics outcomes and assess and formulate effective operational and Business ethics strategies.

– Who is responsible for ensuring appropriate resources (time, people and money) are allocated to Capacity-Planning and Management Tools?

– Is Capacity-Planning and Management Tools Realistic, or are you setting yourself up for failure?

Technology management Critical Criteria:

Model after Technology management visions and don’t overlook the obvious.

– What will be the consequences to the business (financial, reputation etc) if Capacity-Planning and Management Tools does not go ahead or fails to deliver the objectives?

– What sources do you use to gather information for a Capacity-Planning and Management Tools study?

Insolvency law Critical Criteria:

Analyze Insolvency law outcomes and research ways can we become the Insolvency law company that would put us out of business.

– Can we do Capacity-Planning and Management Tools without complex (expensive) analysis?

– How much does Capacity-Planning and Management Tools help?

Organizational structure Critical Criteria:

Powwow over Organizational structure engagements and cater for concise Organizational structure education.

– Another critical success factor is that appropriate governance needs to be in place. That is, is an appropriate organizational structure in place to manage the organization facing the cloud computing solution?

– Do you have a clearly defined organizational structure at organization level in order to sustain the risk management process?

– How will the existing culture and organizational structure be impacted by agile project management?

– How to manage workflows and projects, that are inherently distributed outside the organizational structure?

– What does a typical data warehouse and business intelligence organizational structure look like?

– How will you measure your Capacity-Planning and Management Tools effectiveness?

– Organizational structure for international business?

– What Organizational Structure is Required?

Distributed management Critical Criteria:

Focus on Distributed management planning and tour deciding if Distributed management progress is made.

– Does Capacity-Planning and Management Tools systematically track and analyze outcomes for accountability and quality improvement?

– Are we Assessing Capacity-Planning and Management Tools and Risk?

Public economics Critical Criteria:

See the value of Public economics strategies and track iterative Public economics results.

– What is the purpose of Capacity-Planning and Management Tools in relation to the mission?

– Can Management personnel recognize the monetary benefit of Capacity-Planning and Management Tools?

Capacity-Planning and Management Tools Critical Criteria:

Concentrate on Capacity-Planning and Management Tools planning and observe effective Capacity-Planning and Management Tools.

– At what point will vulnerability assessments be performed once Capacity-Planning and Management Tools is put into production (e.g., ongoing Risk Management after implementation)?

– Who is the main stakeholder, with ultimate responsibility for driving Capacity-Planning and Management Tools forward?

Asset management Critical Criteria:

Revitalize Asset management tactics and change contexts.

– What are our key differences between ITAM IT asset management and ITSM IT service management?

– What vendors make products that address the Capacity-Planning and Management Tools needs?

– What are the key differences for us between asset management and Service Management?

– What is your it asset management program. is it manual or automated (which vendor)?

– What assets are being used with it (software, components)?

– How to deal with Capacity-Planning and Management Tools Changes?

– Are we prepared to respond to a software audit?

– What would it cost to replace our technology?

– Game of hide and seek at your organization?

– What are significant events about it?

– What is the condition of the asset?

– Do we know ho owns every asset?

– How about your mobile assets?

– Which assets need managing ?

– What is the configuration?

– It assets -what are they?

– What is an it asset?

– Should we manage?

– Who is using it?

Quality management Critical Criteria:

Focus on Quality management planning and diversify by understanding risks and leveraging Quality management.

– Is there a Capacity-Planning and Management Tools Communication plan covering who needs to get what information when?

– What threat is Capacity-Planning and Management Tools addressing?

– What is the future of Data Quality management?

– Quality management -are clients satisfied?

International trade Critical Criteria:

Be clear about International trade results and check on ways to get started with International trade.

– Do we aggressively reward and promote the people who have the biggest impact on creating excellent Capacity-Planning and Management Tools services/products?

Market economy Critical Criteria:

Study Market economy visions and catalog what business benefits will Market economy goals deliver if achieved.

– What are our best practices for minimizing Capacity-Planning and Management Tools project risk, while demonstrating incremental value and quick wins throughout the Capacity-Planning and Management Tools project lifecycle?

– How can you negotiate Capacity-Planning and Management Tools successfully with a stubborn boss, an irate client, or a deceitful coworker?

Financial management Critical Criteria:

Study Financial management adoptions and reduce Financial management costs.

– What are your key performance measures or indicators and in-process measures for the control and improvement of your Capacity-Planning and Management Tools processes?

– Think of your Capacity-Planning and Management Tools project. what are the main functions?

Configuration management Critical Criteria:

Wrangle Configuration management failures and modify and define the unique characteristics of interactive Configuration management projects.

– In which two Service Management processes would you be most likely to use a risk analysis and management method?

– Has Configuration Management a say in how information is stored and accessed in other enterprise databases?

– During release, do the configuration items used match with the latest version indicated in baseline record?

– How do you build and get the right versions of the right components into a new workspace?

– What tools, resources, and training are required to perform baseline change assessment?

– How do engineering changes interface with the configuration management process?

– Have the types of documents to be included in your CM Program been determined?

– Which data is least likely to be used in the incident control process?

– In the provided test/analysis data, are all the requirements met?

– What are good and easy practices for frequent web deployments?

– Are periodic effectiveness assessment done on your CM Program?

– Are SSC s within the CM Program tested after modification?

– Is impact analysis performed for all change requests?

– Have databases been established for your CM Program?

– How will changes to the baselines be controlled?

– Is system being built for the right platform?

– Are baselines tied to project milestones?

– Who assumes responsibility for accuracy?

– Who has a particular software version?

– Are user sign-off documents available?

Quality of experience Critical Criteria:

Tête-à-tête about Quality of experience results and look for lots of ideas.

– what is the best design framework for Capacity-Planning and Management Tools organization now that, in a post industrial-age if the top-down, command and control model is no longer relevant?

– What role does communication play in the success or failure of a Capacity-Planning and Management Tools project?

Organizational culture Critical Criteria:

Boost Organizational culture results and track iterative Organizational culture results.

– What do we need to know, and how do we get the information required to answer this question, especially with regard to our organizational culture, technological roadmap, and where both organizations are moving in the long term?

– How is the way you as the leader think and process information affecting your organizational culture?

– What are the business goals Capacity-Planning and Management Tools is aiming to achieve?

– Will the organizational culture support new values of the agile team?

Marketing research Critical Criteria:

Brainstorm over Marketing research visions and describe which business rules are needed as Marketing research interface.

– What potential environmental factors impact the Capacity-Planning and Management Tools effort?

– In what way(s) did marketing research help shape CRM?

Business process Critical Criteria:

Review Business process strategies and develop and take control of the Business process initiative.

– Have senior executives clearly identified and explained concerns regarding Customer Service issues and other change drivers, and emphasized that major improvements are imperative?

– To what extent will this product open up for subsequent add-on products, e.g. business process outsourcing services built on top of a program-as-a-service offering?

– What is the importance of knowing the key performance indicators KPIs for a business process when trying to implement a business intelligence system?

– Are interruptions to business activities counteracted and critical business processes protected from the effects of major failures or disasters?

– When conducting a business process reengineering study, what should we look for when trying to identify business processes to change?

– What are your most important goals for the strategic Capacity-Planning and Management Tools objectives?

– If we process purchase orders; what is the desired business process around supporting purchase orders?

– If we accept checks what is the desired business process around supporting checks?

– What are the relationships with other business processes and are these necessary?

– What would Eligible entity be asked to do to facilitate your normal business process?

– What core business processes drive our industry and channel today?

– On what basis would you decide to redesign a business process?

– How would one define Capacity-Planning and Management Tools leadership?

– How does the solution handle core business processes?

– What/how are business processes defined?

Integrated management Critical Criteria:

See the value of Integrated management leadership and adopt an insight outlook.

– How do you incorporate cycle time, productivity, cost control, and other efficiency and effectiveness factors into these Capacity-Planning and Management Tools processes?

– How can skill-level changes improve Capacity-Planning and Management Tools?

Audit committee Critical Criteria:

Tête-à-tête about Audit committee results and oversee Audit committee requirements.

– What is the total cost related to deploying Capacity-Planning and Management Tools, including any consulting or professional services?

– Is there anyone on the board or audit committee with an it background?

– Why are Capacity-Planning and Management Tools skills important?

– Is Capacity-Planning and Management Tools Required?

Problem management Critical Criteria:

Study Problem management management and display thorough understanding of the Problem management process.

– What other organizational variables, such as reward systems or communication systems, affect the performance of this Capacity-Planning and Management Tools process?

– What is Effective Capacity-Planning and Management Tools?

– What is a key activity in problem management?

Advisory board Critical Criteria:

Discourse Advisory board quality and gather practices for scaling Advisory board.

– Who will be responsible for deciding whether Capacity-Planning and Management Tools goes ahead or not after the initial investigations?

– Do you monitor the effectiveness of your Capacity-Planning and Management Tools activities?

– Have you identified your Capacity-Planning and Management Tools key performance indicators?

Server log Critical Criteria:

Give examples of Server log results and ask what if.

– Are the firewall, router, wireless access points, and authentication server logs regularly reviewed for unauthorized traffic?

– How do we Improve Capacity-Planning and Management Tools service perception, and satisfaction?

– How is the value delivered by Capacity-Planning and Management Tools being measured?

Business statistics Critical Criteria:

Distinguish Business statistics tactics and correct Business statistics management by competencies.

– Do we cover the five essential competencies-Communication, Collaboration,Innovation, Adaptability, and Leadership that improve an organizations ability to leverage the new Capacity-Planning and Management Tools in a volatile global economy?

– How do we go about Securing Capacity-Planning and Management Tools?

Working capital Critical Criteria:

Concentrate on Working capital failures and get going.

– Distinguish between permanent working capital and temporary working capital. Why is the difference important to financial managers?

– To what extent does management recognize Capacity-Planning and Management Tools as a tool to increase the results?

– How will you know that the Capacity-Planning and Management Tools project has been successful?

– How do we go about Comparing Capacity-Planning and Management Tools approaches/solutions?

Conflict management Critical Criteria:

Investigate Conflict management planning and diversify disclosure of information – dealing with confidential Conflict management information.

– Why is it important to have senior management support for a Capacity-Planning and Management Tools project?

– Is the Capacity-Planning and Management Tools organization completing tasks effectively and efficiently?

– How can we improve Capacity-Planning and Management Tools?

Capacity management Critical Criteria:

Reconstruct Capacity management tactics and gather practices for scaling Capacity management.

– Application sizing is a technique used by capacity management. why is application sizing important?

Organizational space Critical Criteria:

Accommodate Organizational space visions and maintain Organizational space for success.

– What is our Capacity-Planning and Management Tools Strategy?

Resource management Critical Criteria:

Paraphrase Resource management failures and finalize the present value of growth of Resource management.

– Imagine you work in the Human Resources department of a company considering a policy to protect its data on employees mobile devices. in advising on this policy, what rights should be considered?

– What are the Essentials of Internal Capacity-Planning and Management Tools Management?

– Can we reuse our existing resource management and configuration tools?

– What are internal and external Capacity-Planning and Management Tools relations?

– Why study Human Resources management (hrm)?

Network planning and design Critical Criteria:

Examine Network planning and design projects and maintain Network planning and design for success.

– Are there any easy-to-implement alternatives to Capacity-Planning and Management Tools? Sometimes other solutions are available that do not require the cost implications of a full-blown project?

Packet loss Critical Criteria:

Group Packet loss governance and define what our big hairy audacious Packet loss goal is.

– Are there Capacity-Planning and Management Tools Models?

Capacity planning Critical Criteria:

Boost Capacity planning leadership and assess what counts with Capacity planning that we are not counting.

– What are some strategies for capacity planning for big data processing and cloud computing?

– Is a Capacity-Planning and Management Tools Team Work effort in place?

– How do we maintain Capacity-Planning and Management Toolss Integrity?

Information Technology Infrastructure Library Critical Criteria:

Incorporate Information Technology Infrastructure Library management and be persistent.

Economic statistics Critical Criteria:

Infer Economic statistics visions and work towards be a leading Economic statistics expert.

– What management system can we use to leverage the Capacity-Planning and Management Tools experience, ideas, and concerns of the people closest to the work to be done?

Product management Critical Criteria:

Demonstrate Product management visions and probe the present value of growth of Product management.

– A vital question in new product management is: how should the business most effectively invest its research and development (r&d) and new product resources?

– In marketplace businesses what is the optimal relationship between product management Category Management and marketing?

– What is the optimal relationship between Product Management Category Management and Marketing?

– What business benefits will Capacity-Planning and Management Tools goals deliver if achieved?

– What are the a best practices for Agile SCRUM Product Management?

Financial risk Critical Criteria:

Do a round table on Financial risk tactics and document what potential Financial risk megatrends could make our business model obsolete.

– What are the disruptive Capacity-Planning and Management Tools technologies that enable our organization to radically change our business processes?

– Financial risk -can the organization afford to undertake the project?

Crisis management Critical Criteria:

Study Crisis management issues and document what potential Crisis management megatrends could make our business model obsolete.

– Where do ideas that reach policy makers and planners as proposals for Capacity-Planning and Management Tools strengthening and reform actually originate?

– Does our organization need more Capacity-Planning and Management Tools education?

– Is the crisis management team comprised of members from Human Resources?

Stock market Critical Criteria:

Group Stock market engagements and do something to it.

– Will new equipment/products be required to facilitate Capacity-Planning and Management Tools delivery for example is new software needed?

– How do we measure improved Capacity-Planning and Management Tools service perception, and satisfaction?

IT Operations Analytics Critical Criteria:

Examine IT Operations Analytics failures and probe using an integrated framework to make sure IT Operations Analytics is getting what it needs.

Open economy Critical Criteria:

Shape Open economy management and balance specific methods for improving Open economy results.

Organizational conflict Critical Criteria:

Bootstrap Organizational conflict governance and define Organizational conflict competency-based leadership.

– How can the value of Capacity-Planning and Management Tools be defined?

International business Critical Criteria:

Define International business outcomes and suggest using storytelling to create more compelling International business projects.

– Think about the kind of project structure that would be appropriate for your Capacity-Planning and Management Tools project. should it be formal and complex, or can it be less formal and relatively simple?

– What other jobs or tasks affect the performance of the steps in the Capacity-Planning and Management Tools process?

– Do we all define Capacity-Planning and Management Tools in the same way?

Conclusion:

This quick readiness checklist is a selected resource to help you move forward. Learn more about how to achieve comprehensive insights with the Capacity-Planning and Management Tools Self Assessment:

https://store.theartofservice.com/self-assessments/

Author: Gerard Blokdijk

CEO at The Art of Service | http://theartofservice.com

gerard.blokdijk@theartofservice.com

https://www.linkedin.com/in/gerardblokdijk

Gerard is the CEO at The Art of Service. He has been providing information technology insights, talks, tools and products to organizations in a wide range of industries for over 25 years. Gerard is a widely recognized and respected information expert. Gerard founded The Art of Service consulting business in 2000. Gerard has authored numerous published books to date.

External links:

To address the criteria in this checklist, these selected resources are provided for sources of further research and information:

Knowledge management External links:

Knowledge Management Consulting Firm | Iknow LLC
https://www.iknow.us

Knowledge Management Software | Lucidea
https://lucidea.com/inmagic

Home | Center for Knowledge Management
http://www.mc.vanderbilt.edu/ckm

Human resources External links:

Department of Human Resources Home – TN.Gov
https://www.tn.gov/hr

Home | Human Resources | Washington University in St. …
https://hr.wustl.edu

Office of Human Resources – Employment & Recruitment …
https://jobs.fsu.edu

Performance management External links:

Employee Performance Management Software | PerformYard
https://performyard.com

Performance Management | Home | Performance Culture
https://performanceculture.com

OpenSymmetry – Sales Performance Management
https://www.opensymmetry.com

State-owned enterprise External links:

state-owned enterprise – Wiktionary
https://en.wiktionary.org/wiki/state-owned_enterprise

Managerial finance External links:

Managerial finance (Book, 2014) [WorldCat.org]
http://www.worldcat.org/title/managerial-finance/oclc/903349032

Managerial Finance Exam #1 Flashcards | Quizlet
https://quizlet.com/71329709/managerial-finance-exam-1-flash-cards

What is MANAGERIAL FINANCE – Black’s Law Dictionary
http://thelawdictionary.org/managerial-finance

Change management External links:

MDT Software | Automation Change Management
https://www.mdt-software.com

Change management experts -Change Management …
https://www.checksix.com

DCCA Change Management
https://systemtracking.dcca.com

Communications management External links:

Communications management is the systematic planning, implementing, monitoring, and revision of all the channels of communication within an organization, and between organizations; it also includes the organization and dissemination of new communication directives connected with an organization, network, or communications technology.
http://Reference: en.wikipedia.org/wiki/Communications_management

P2 Communications Management – Everything Connected.
https://www.p2cm.com

International trade law External links:

International Trade Law Resource Center | Bloomberg BNA
https://www.bna.com/international-trade-law-p17179871301

International Trade Law
http://International Trade Law. International trade law is a very complex and an ever expanding area. There are basically four levels of international trade relationships: unilateral measures (national law), bilateral relationships (Canada-United States Free Trade Agreement), plurilateral agreements1, and multilateral arrangements (GATT/WTO).

International Trade Law Compass | Global Trade …
https://internationaltrade.foxrothschild.com

Business analysis External links:

Inteq Group – Business Analysis │ Business Transformation
https://www.inteqgroup.com

System administrator External links:

System Administrator Jobs – Monster.com
https://www.monster.com/jobs/q-system-administrator-jobs.aspx

Title System Administrator Jobs, Employment | Indeed.com
https://www.indeed.com/q-Title-System-Administrator-jobs.html

system administrator jobs in San Jose, CA | Dice.com
https://www.dice.com/jobs/q-system_administrator-l-San_Jose,_CA-jobs

Corporate governance External links:

Veaco Group: Corporate Governance Consultants and …
https://www.veacogroup.com

Corporate Governance & Company Law: Nathan Trust
https://www.nathantrust.com

Morgan Stanley Corporate Governance
https://www.morganstanley.com/about-us-governance

Talent management External links:

Executive Coaching – Talent Management | Vantage
https://www.vantageleadership.com

Snagajob – Talent Management System
https://hiring.snagajob.com/tms

U.S. Army Talent Management
https://talent.army.mil

IT infrastructure External links:

It infrastructure
http://The term infrastructure in an information technology (IT) context refers to an enterprise’s entire collection of hardware, software, networks, data centers, facilities and related equipment used to develop, test, operate, monitor, manage and/or support information technology services.

System Integrator & IT Infrastructure | Silicon Mechanics
https://www.siliconmechanics.com

Chef – Automate IT Infrastructure | Chef
https://www.chef.io/chef

Organizational architecture External links:

COSMIN Consulting Group An ORGANIZATIONAL ARCHITECTURE …
http://www.ecosmin.com/index.html

Organizational Architecture – Home | Facebook
https://www.facebook.com/OrganizationalArchitecture

Limited liability company External links:

[PDF]LIMITED LIABILITY COMPANY ANNUAL …
https://www.sos.ok.gov/forms/LLCAnnualCertificate.pdf

Limited Liability Company – LLC – Investopedia
http://www.investopedia.com/terms/l/llc.asp

Adopting a Limited Liability Company’s Assumed Name
https://www.ilsos.gov/llcassumedadoptname

Business ethics External links:

Business Ethics 6th Edition – Berrett-Koehler Publishers
https://www.bkconnection.com/books/title/business-ethics

Business ethics (Book, 2001) [WorldCat.org]
http://www.worldcat.org/title/business-ethics/oclc/473657537

Business Ethics. (eBook, 2014) [WorldCat.org]
http://www.worldcat.org/title/business-ethics/oclc/956735587

Technology management External links:

NPI Technology Management – Network Performance Inc.
https://www.npi.net

Engineering and Technology Management
https://etm.wsu.edu

Organizational structure External links:

FEMA Leadership Organizational Structure | FEMA.gov
https://www.fema.gov/media-library/assets/documents/28183

Organizational Structure of FOH
https://foh.psc.gov/about/organization.html

Organizational Structure – Air Force Civil Engineer Center
http://www.afcec.af.mil/About-Us/Organizational-Structure

Distributed management External links:

CiteSeerX — Distributed management by delegation
http://citeseer.ist.psu.edu/viewdoc/summary?doi=10.1.1.109.1971

DISTRIBUTED MANAGEMENT – BUNKER M. SCOTT
http://www.freepatentsonline.com/y2014/0149785.html

Distributed management with embedded agents in …
http://www.freepatentsonline.com/9043460.html

Public economics External links:

[PDF]ECON 7340: Empirical Methods in Public Economics …
https://lim.economics.cornell.edu/ECON7340_Syllabus Spring 2016.pdf

The Fed – Public Economics
https://www.federalreserve.gov/econres/public-economics-f.htm

Asset management External links:

Digital Asset Management Software – Webdam
https://webdam.com

Keystone Asset Management
https://www.keystonebest.com

Frontier Asset Management
https://www.frontierasset.com

Quality management External links:

Quality Management Training Solutions from BSI
https://bsi.learncentral.com

abaqis® | Quality Management System
https://www.abaqis.com

International trade External links:

NAITA International Trade Huntsville
https://naita.org

Sho-Air International Trade Show and Event Transportation
https://shoair.com

Washington International Trade Association (WITA)
https://wita.org

Market economy External links:

Market Economy | Definition of Market Economy by …
https://www.merriam-webster.com/dictionary/market economy

Market Economy – Investopedia
http://www.investopedia.com/terms/m/marketeconomy.asp

DOC Seeks Comments on Market Economy Status of …
http://www.barnesrichardson.com/?t=40&an=6300

Financial management External links:

HFMA – Healthcare Financial Management Association
https://www.hfma.org

Wealth Access: Personal Financial Management
https://www.wealthaccess.com

Forum Financial Management, LP
https://www.forumfin.com

Configuration management External links:

Configuration Management | IpX
https://icmhq.com

CMPIC – Configuration Management Training and …
https://www.cmpic.com

Interactive Configuration Management and Procurement …
https://amcom1.redstone.army.mil/icapp/icapp_home

Quality of experience External links:

The Quality of Experience of Asian American Adolescents …
https://eric.ed.gov/?id=EJ569084

Organizational culture External links:

Denison Consulting: Organizational Culture and …
https://www.denisonconsulting.com

Organizational Culture – PRACTICAL MANAGEMENT
http://practical-management.com/Organization-Development/Organization-Culture.html

An Organizational Culture and Archetypal Survey System
https://www.culturetalk.com

Marketing research External links:

Peters Marketing Research, Inc.
https://www.petersmktg.com

Ask Survey Center | Marketing Research Specialists
https://asksocal.com

AOC Marketing Research
https://aocresearch.com

Business process External links:

20 Best Title:(business Process Manager) jobs (Hiring …
http://www.simplyhired.com/search?q=title:(business+process+manager)

[PDF]Business Process Guide Position Management : …
https://www.asu.edu/hr/documents/workingtitles.pdf

Business Process Management Jobs – CareerBuilder
https://www.careerbuilder.com/jobs-business-process-management

Integrated management External links:

Integrated Management Resources Group, Inc.
https://www.imrg2000.com

Association Integrated Management Services, LLC
https://aims.cincweb.com

Integrated Management – REACHING NEW HEIGHTS or …
https://imrtn.com

Audit committee External links:

Audit Committee – Kentucky Retirement Systems
https://kyret.ky.gov/About/Internal-Audit/Pages/Audit-Committee.aspx

Audit Committee Effectiveness Center – aicpa.org
https://www.aicpa.org/forthepublic/auditcommitteeeffectiveness.html

Joint Legislative Audit Committee | senate.ca.gov
http://senate.ca.gov/legislativeaudit

Problem management External links:

HDI Problem Management Professional | FUSION 17
https://www.servicemanagementfusion.com/preconferenceF17/Problem-Mgmt

Problem Management – ITSM Process Repository – …
https://confluence.cornell.edu/display/itsmp/Problem+Management

Problem Management | ServiceNow
https://www.servicenow.com/products/problem-management.html

Advisory board External links:

The Science Advisory Board – Home Page
https://www.scienceboard.net

iRound for Patient Experience | The Advisory Board Company
https://www.advisory.com/technology/iround-for-patient-experience

NJFSAB – New Jersey Fire Sprinkler Advisory Board
https://njfsab.org

Server log External links:

Content Server Log-in
https://mis.hatchworkshare.com

Content Server Log-in
https://support.syntergy.com

How to configure security for SQL Server log shipping
https://support.microsoft.com/en-us/help/321247

Business statistics External links:

SMALL BUSINESS STATISTICS by Government of …
https://ylai.state.gov/small-business-statistics-government-alberta

DMR – Business Statistics and Fun Gadgets
https://expandedramblings.com

Business Statistics key terms Flashcards | Quizlet
https://quizlet.com/51300880/business-statistics-key-terms-flash-cards

Working capital External links:

Compass Working Capital – Official Site
https://www.compassworkingcapital.org

Small Business Loans and Working Capital Loans | CAN Capital
https://www.cancapital.com

PayPal Working Capital
https://www.paypal.com/us/webapps/workingcapital

Conflict management External links:

[PDF]Conflict Management – Chalmers Publication Library …
http://publications.lib.chalmers.se/records/fulltext/147975.pdf

[PDF]Understanding Conflict and Conflict Management
http://fc.civil.tamu.edu/publications/brochures/conflict.pdf

Capacity management External links:

Capacity Management: ITIL process definition – Sub-processes – Terms – Additional information on ITIL Capacity Management.
http://Capacity management review. (eJournal / eMagazine, …

[PDF]TITLE: CAPACITY MANAGEMENT PLAN …
http://www.uhsemail.com/userdata/campaigns/PSS/docs/CapacityManage.pdf

Capacity management review. (eJournal / eMagazine, …
http://www.worldcat.org/title/capacity-management-review/oclc/228609679

Organizational space External links:

CiteSeerX — Organizational space:
http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.628.8180

Organizational Spaces – Edward Elgar Publishing
http://www.e-elgar.com/shop/organizational-spaces

Resource management External links:

Cultural and Environmental Resource Management | Thesis Titles
http://www.cwu.edu/resource-management/thesis-titles

Human Resource Management – AbeBooks
https://www.abebooks.com/book-search/title/human-resource-management

Resource Management Jobs, Employment | Indeed.com
https://www.indeed.com/q-Resource-Management-jobs.html

Network planning and design External links:

Water Network Planning and Design Software Solution
https://www.bentley.com/en/solutions/water-network-planning-and-design

Network Planning and Design – Information Initiatives
https://www.information-initiatives.com/services.html

Packet loss External links:

What’s “normal” for latency and packet loss? – Pingman …
https://www.pingman.com/kb/42

Packet loss and latency report |THWACK
https://thwack.solarwinds.com/thread/45301

Xbox one High packet loss SOLUTION FIX – YouTube
http://www.youtube.com/watch?v=Gj0VH0d_y4Q

Capacity planning External links:

Capacity planning for Azure Search | Microsoft Docs
https://docs.microsoft.com/en-us/azure/search/search-capacity-planning

Capacity planning | Microsoft Docs
https://docs.microsoft.com/en-us/vsts/work/scale/capacity-planning

Information Technology Infrastructure Library External links:

[PDF]Information Technology Infrastructure Library – ITIL®
http://cmwg.org/meetings/200501Mtg/ITILPresentationCMWG0501V2.pdf

Economic statistics External links:

Economic statistics (Journal, magazine, 1991) …
http://www.worldcat.org/title/economic-statistics/oclc/25403800

Product management External links:

Master’s Degree in Drug Development & Product Management
https://ddpm.ucsd.edu

The Art of Product Management – Quora
https://pmblog.quora.com

The Black Box of Product Management
https://blackboxofpm.com

Financial risk External links:

Financial Risk – Investopedia
http://www.investopedia.com/terms/f/financialrisk.asp

Financial Risk Advisors – Gateway Partners
https://gatewaypartners.com

Financial Risk Management – Farin
https://www.farin.com

Crisis management External links:

IS-870.A – Dams Sector: Crisis Management Overview …
https://emilms.fema.gov/IS0870a

AlertSense – Crisis Management and Collaboration Platform
https://alertsense.com

International Crisis Management Conference
https://www.crisisconferences.com

Stock market External links:

Yahoo Finance – Business Finance, Stock Market, Quotes, …
https://finance.yahoo.com

Market Overview & Stock Market Research | Scottrade
https://research.scottrade.com

IT Operations Analytics External links:

IT Operations Analytics & Application Monitoring | Blue Medora
https://bluemedora.com

ITOA: Why IT Operations Analytics Matter in 2017 | ExtraHop
https://www.extrahop.com/platform/itoa

IT Operations Analytics, Machine Learning Tools – Perspica
https://www.perspica.io

Open economy External links:

What is OPEN ECONOMY – Black’s Law Dictionary
http://thelawdictionary.org/open-economy

Open economy macroeconomics (Book, 2017) …
http://www.worldcat.org/title/open-economy-macroeconomics/oclc/958799698

Open Economy Macroeconomics – ubtrobot.store
http://ubtrobot.store/open/economy/open_economy_macroeconomics.pdf

Organizational conflict External links:

[DOC]ORGANIZATIONAL CONFLICT OF INTEREST
https://www.pnl.gov/contracts/documents/forms/oci.doc

[PDF]Organizational Conflict: Concepts and Models – JStor
https://www.jstor.org/stable/2391553

International business External links:

IBBA | International Business Brokers Association
https://www.ibba.org

Businesshub – International Business Development
https://www.businesshubconsultants.com

International business
http://International business consists of trades and or transactions at a global level. These trades and or transactions include the trade of goods, services, technology, capital and or knowledge. International business consists of importing and/or exporting. The term “international business” refers to business activities in which involve cross-border transactions of goods and services between two or more countries. Transactions of economic resources include capital, skills, and people for the purpose of the international production of physical goods and services such as finance, banking, insurance, and construction. International business can also be referred to as globalization. Globalization refers to the tendency of international trade, investments, information technology and outsourced manufacturing to weave the economies of diverse countries together. In order to conduct business overseas, multinational companies need to separate national markets into one huge global marketplace. Two macro factors underline the trend of greater globalization. The first macro-factor is falling of barriers to make cross-border trade easier such as the free flow of goods and services, and capital. The second macro-factor is …